What are the Signs Of A Professional Auto Moving Service Scam?
It is true that fraudsters masquerade as legit outfits with well-chosen words to get you to do their bidding. They are the masters of deception who infiltrate every single industry and the moving business is not exempt. When it comes to finding an authentic moving company, you have to adopt that age-old adage; ‘trust but verify’.
Following are the ‘red flags’ to look out for:
Physical address and an office
A company that is legitimately in business will have a detailed address, which includes a physical address. Use these details and pay a visit to their office and while there, look for anything that appears off. Also check if there is a difference in the names they have provided. Get a few of their documents and even their email addresses, Skype contacts, Facebook, LinkedIn and all other platforms. If you see any variation in their names, don’t waste time.
Suspiciously low rates
A professional company has a list of expenses to meet; be it licenses, utility bills, staff, rent, among others. No one is in business to make a loss so their prices should at least show how this person is going to make a profit. Fraudsters want to catch your attention by giving attractive low rates. Watch out, you could be their next prey.
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No detailed work contract
A contract is a document that details the several aspects that each party should deliver on. This document tells you what you expect from your moving service provider. It is legally binding document and there are consequences to its breach. A contract must be on the company’s letterhead, which should show the logo and the address of the company. The document should be based on international moving standards with a quote on the specific binding clause in the law. The contract should be signed after all has been clarified and agreed through word of mouth. If what they present to you does not capture any of these elements, think twice before appending your signature.
You do not want to deal with someone who doesn’t even know the basics of communication etiquette. Just by listening to them talk, you will know whether you are dealing with a professional outfit or not. It is also a pointer to the caliber of personnel they have and tells you what quality of service you should expect.
Fraudsters are keen on the subject of money, and they will be in a rush to give you quotations. Once someone has visited your site and done an estimate, they should take their time to analyze and get back to you after some time. No instant quotes. This is an indicator that the person is only after your money – run!
Follow the steps stipulated above and you will be in a better position to identify a legitimate business and a con. Remember, professional auto moving companies are many. Take your time; ask questions, follow you gut and you will find the right one.
Written By:Joe Webster
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.