Articles written by:
Joe Webster

Joe Webster

Connect with Joe Webster on Social Media:
Connect with Joe Webster on facebookConnect with Joe Webster on linkedin

Joe Webster always knew the auto transport industry would be a great career option. And with decades of experience, Joe is now an established consultant for A1 Auto Transport.

Joe was born in Santa Cruz, California. During high school, Joe worked as a mechanic; a job continued to work part-time during his bachelor's degree.

Off to College

By now, Joe was keen to start his Business Marketing course at the University of Southern California (USC). He graduated with a first-class honors bachelor's degree, where he learned many specialties that can be transferred to the auto transport industry. USC is known for its top-ranked business program, which provided Joe with a comprehensive understanding of:

  • Marketing principles
  • Consumer behavior
  • Business strategy
  • Transport service providers

He also received hands-on experience in the auto transport department through internships at his local car dealership for a few months to gain practical skills.

Joe also took advantage of USC's strong network of industry partnerships within auto transportation, which allowed him to connect with employers and mentors to help him build his resume and prepare for the working world of the automotive transport industry.

In addition to his practical experience in transport at USC, Joe also gained some valuable and transferable business fundamentals, including accounting and operations management.

Breaking into the Auto Transport Industry

After college, Joe started his career at the bottom of the auto transport food chain. He knew this was his post-graduation journey and was ready to rise to reach his career goals.

Truck Driving

He started at A1 Auto Transport as a truck driver in the first few years of his career. Understanding that it is not only fast-paced and challenging but can be rewarding. Joe started to see how truck drivers were at the heart of the auto transport industry.

They can't make mistakes and must be detail-oriented professionals who understand every aspect of the automotive transport process.

Here he was tested on various jobs, ensuring he adhered to the strict safety guidelines when properly loading and securing attachments of vehicles each time they travel.

Joe began to know how to identify different parts of the vehicles for troubleshooting and how to safely operate large trucks through various terrain, all while having exceptional customer service skills.

Support and communication between dispatchers, customers, and other truck drivers were essential for Joe to get to grips with as he shared shipment updates while transporting valuable goods from place to place.

Dispatching Vehicles

Joe embraced the responsibilities of a freight vehicle dispatcher when he started in his full-time position. Here he learned how the operating systems worked and how they evolved from paper-based to more autonomous ways of managing vehicles over the years. And whether it was receiving or assigning orders to a fleet of drivers, he was able to communicate effectively to ensure that orders were completed efficiently.

Examples of vehicles could range from shipping containers or crates to transporting items. Joe understood that these methods were ideal for smaller items or when the thing needed to be protected from the elements during transport across the US. Whereas when Joe was shipping items internationally, it was essential to know customs regulations and requirements regarding orders and the vehicles used.

This may include obtaining the following:

  • Permits or licenses
  • Paying import and export fees
  • Complying with specific packaging and labeling requirements

Sales

Joe contributed as an auto transport sales professional at A1 Auto Transport. He committed to the following tasks:

  • Handling customer relationships
  • Networking with potential stakeholders
  • Soliciting new business ideas
  • Developing promotional materials
  • Setting freight vehicle packages and prices
  • Calculating profits and losses
  • Determining business growth strategy

Public Relations (PR) and Marketing

Joe also dabbled in PR within the auto transport industry. He helped create positive perceptions of A1 Auto Transport through their website, giving ideas on how the website should look and what content should be included. Joe now also writes much of the A1 Auto Transport blog content. This has helped the company reach new customers through Joe's excellent writing.

Browse Content to see some of his work.

Bookkeeping

Joe was familiar with the bookkeeping team as he had some input into how to:

  • Manage accounts
  • Payroll
  • Budgeting
  • Auditing

He also worked with the team, which were accurate record keepers. Their role included reconciling ledgers and data entry into accounting systems that Joe would oversee.

Transport planning and management

As a transport planner, Joe managed the daily operations of A1 Auto Transport's commercial transport fleet to get vehicles moved safely from point A to B promptly. He ensured that minimum resources were utilized at optimal cost.

In his managerial role, he oversaw all aspects of transporting goods between companies and clients' short or long-distance destinations, whether by roadways using trucks, sea-using container ships, or air freighters. He also ensured freight was compliant with government regulations across the US and maintained good customer service levels throughout the process. 

As a transport manager, Joe also got the chance to expand his leadership on international shipping activities. The list of requirements he looked after includes:

  • Scheduling vehicle loading and unloading
  • Obtaining customs clearance for imports or exports
  • Ensuring proper goods storage and handling procedures
  • Issuing negotiable bills of lading
  • Adhering to export control laws
  • Negotiating new contracts with global carriers
  • Tracking freight journey status
  • Managing international freight forwarding relationships among managers

Admin and customer support

Throughout his years in the auto transport industry, customer Service has played an important role. Joe knows that his clients are one of the most critical links in the supply chain. So he was very involved with A1 Auto Transport's stakeholders, consumers, and representatives using the shipping and handling services.

It didn't matter if they were repeated customers or first-time users; Joe was the best at providing support for pickups and delivery inquiries and even using interactive computer systems to place shipping orders. He helped train the online support team with valuable information concerning:

  • Scheduled delays
  • Traffic conditions affecting shipments
  • Mechanical breakdowns
  • Backup deliveries

Mentorship

Throughout the years, Joe was lucky enough to have a mentor to shadow and ask for help when needed. This was his senior until retirement, Tony Taylor. He gave Joe invaluable wisdom to help him understand the auto transport model. Tony was essential in helping Joe navigate the industry. Developing the skills and knowledge he needed to succeed. He was there to offer advice on everything from building strong relationships with clients and carriers to negotiating deals and managing finances.

Whatever goals Joe had, Tony was there to help him reach them. He saw the opportunities for growth and development and provided feedback and encouragement as Joe worked towards his following accomplishments. And despite the challenges with the role, Joe found his mentor an enriching resource, allowing him to achieve his full potential as a professional in the field.

30 Years and Counting

The auto transport industry has massively transformed over the past three decades. We have seen more competition, more regulations, and more technology-driven resources. But one thing that has stayed the same is the significance of delivering excellent customer service.

As someone in the industry for decades, Joe can tell you that customer service is the key to success. If you treat your customers well, they will refer you to others, return for more, and grow your business.

Like we have seen with A1 Auto Transport. Thanks to all of Joe's contributions over the years, we're proud to say we can count on a proficient consultant like him to help clients deliver their orders, whether household items or business supplies, with peace of mind.

For reliability and expertise, contact us today. We provide outstanding service to our clients, one order at a time.

How much does it cost to ship by truck per mile?

In 2023, the average trucking rates per mile vary based on the type of truck. Vans have an average rate of $2.76 per mile, reefer trucks come in at $3.19 per mile, and flatbed trucks average $3.14 pe...

Read more ➞
How do you arrange freight shipping?

Start by opening an account with a freight service provider to arrange freight shipping. Next, pack your shipment securely, determine your freight class for LTL shipments, and obtain a freight quote....

Read more ➞
How do I get my stuff shipped to Hawaii?

To get your stuff shipped to Hawaii, you can utilize services like FedEx, UPS, or the Postal Service, book a container via companies like PODS, or even carry essentials as luggage on your flight. Reg...

Read more ➞
Can I ship a car to Costa Rica?

Yes, you can ship a car to Costa Rica. There are two primary options: Temporary Import or Permanent Import. Regardless of your choice, all vehicles must undergo emissions testing, though the procedur...

Read more ➞
What is needed to export a car?

To export a car, the DMV mandates that owners present a signed Certification of Exportation (REG 32) form in person at a DMV office. This is essential when a vehicle is being exported to another coun...

Read more ➞
How do people transport boats?

Boats are transported using a combination of cradles, which support and protect the hull, and flatbed trailers. While smaller boats might be shipped on step-deck or multi-boat haulers, larger ones ty...

Read more ➞
What is a veteran discount?

Veteran discounts refer to special offers and reduced prices given to military veterans in gratitude for their service. Upon enrolling in programs like Veterans Advantage, military personnel can rece...

Read more ➞
What is the best way to move in New York?

In New York City, navigating involves leveraging diverse transit options like subways and ferries. For a residential shift, choose experienced NYC movers and off-peak dates. Prioritize pre-packing ev...

Read more ➞
How much does it cost to ship a car in the US?

Shipping a car within the US typically costs between $500 and $1,700, with rates ranging from 53 cents to $2.30 per mile. The exact price is influenced by several factors, including distance, vehicle...

Read more ➞
What are the freight services companies in the US?

In the US, leading logistics companies that cater specifically to e-commerce shipping include FedEx, UPS, USPS, DHL, and Ceva Logistics. These companies provide both domestic and international shippi...

Read more ➞
How to move between states cheaply?

Moving between states affordably involves early planning and smart savings strategies. Key methods include decluttering, using free packing supplies, timing the move for off-peak days, and utilizing...

Read more ➞
How does exporting a car work?

Exporting a car entails transporting it from one country to another, adhering to various international trade regulations, tariffs, and logistics. Crucial to this process is proof of ownership, either...

Read more ➞
How much does it cost to convert a European car to US?

Converting a European car to meet US standards can vary in cost based on the model and modifications needed, coupled with import paperwork and fees. The total costs may also include export taxes and...

Read more ➞
How much does it cost to ship a car from Montreal to Toronto?

Shipping a car from Montreal to Toronto typically costs around $450. The price increases if extending the route to the U.S., with $1150 for New York and $1750 for destinations like Miami or Houston....

Read more ➞
How can I reduce the cost of a cross country move?

To reduce the cost of a cross-country move, consider the following: Make a detailed budget, declutter and downsize, use free moving supplies, consider shipping some items independently, search for di...

Read more ➞
How much does it cost to ship a car from Canada to USA?

The cost of shipping a car from Canada to the USA varies based on factors like distance, vehicle type, time of year, and the chosen shipping method. Typically, the cost ranges from $500 to $2000. Wo...

Read more ➞
How much is it to ship a car from Montreal to Florida?

Shipping a car from Montreal to Florida can vary based on several factors including the type of transport and service level chosen. However, as a general ballpark figure, you can expect to pay anywhe...

Read more ➞
How do you calculate shipping for a pallet?

To calculate shipping for a pallet, start by measuring the length, width, and height of each pallet if shipping multiple. Multiply these three measurements together to get the total cubic inches. The...

Read more ➞
Is it worth importing a car from US to Canada?

Importing a car from the US to Canada usually doesn't make financial sense due to hefty expenses and procedural intricacies. However, for vintage or sentimental vehicles, the venture may be justifiab...

Read more ➞
What is freight shipping?

Freight shipping is transporting goods, commodities, and cargo in bulk by land, sea, or air. It's commonly used for large shipments that are too big or heavy for traditional parcel couriers. Freight...

Read more ➞
Ship Your Vehicle With A-1 Auto Today
Get an instant free Quote Now

Or Call Us Today and Speak Directly to Our Sales Team:

Our Partners:

Better Business Bureau Accredited
FMCSA Member
INC. 500 Member
VeriSign Secured
AMSA Member

A-1 Auto Transport is a disclosed agent for the following shipping companies:

Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus Drive
Edison, NJ 08837
NO. 17858N
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
Copyright © 1988-2023, A-1 Auto Transport - All Rights Reserved.