Filing an Auto Transport Damage Claim

How To File An Auto Transport Damage Claim?

In most instances, your auto transit experience will go smoothly, and your vehicle will not be damaged during the transportation process. When shifting impairment happens, it's usually not the driver's fault but is due to forces primarily out of their control.

However, given the slight chance that it does occur, you will want to ensure that you know how to address it and deal with it proactively so that you don't suffer any financial crises.

Take A Proactive Approach

You do not want to be placed in a situation where you have to prove that the crack to your vehicle occurred during the conveyance process. That's why you need to make sure that you inspect your vehicle thoroughly, both alone and with your driver, once he or she arrives for the vehicle pickup for any damage that may already exist. You should take pictures of the exterior and interior of the vehicle as further proof of its state, which can come in handy later. Before the driver takes off, both of you should sign an initial inspection report.

What To Do Once The Vehicle Is Delivered

A second inspection will occur after the vehicle is delivered to its destination. You or someone you trust should be there at the time of delivery and should inspect it thoroughly in front of the driver. Don't wait until later, as that will make you have a more challenging time proving that the damage was done during the transportation process. Inspect every part of the vehicle with the driver and immediately let him or her know if you spot anything. Once again, take pictures and ensure the driver acknowledges the impairment and signs a deterioration inspection report.

Act Fast In Appeal A Lawsuit

You will only have 30 days after the vehicle has been delivered to file a deterioration claim. You should do it immediately, even within a few days after delivery. If you procrastinate and wait longer than 30 days, you probably won't be eligible to receive any monetary compensation and will be stuck paying for the repair bill yourself.

You should contact the shifting broker to explain the situation to them using your order number. Depending on the severity of the impairment, they will either pay for it themselves or will go through their insurance company. If you provide them with the inspection report that states the damage and is signed by the driver and with visual proof, that should be enough for you to win your lawsuit. Once you submit all of this to them, you don't have to do anything else except wait for them to contact you.

At A-1 Auto Transport, we treat our customers fairly and honestly. If you have any questions about how to file a crevasse suit and/or how the process works, we'll be happy to help. Make sure to contact us today for your free, no-obligation quote!