We didn’t become a large auto shipping and moving company by accident. It involved a lot of hard work, research, and the willingness to do the job right.
A-1 Auto Transport firmly believes in building strong relationships with each of our customers. It doesn’t matter if you require a one-time shipment, or a frequent one, we treat all of our customers fairly.
In order to deliver this experience, we stick by our three core values:
As a customer, you can rest assured that we are always doing everything we can to provide you with an exceptional experience.
The A-1 Auto Transport Promise
- We personally vet and approve each of our preferred carriers in order to ensure that they meet our strict quality control measures. You love your car and our number one priority is making sure it gets to its destination in the same condition it was picked up in.
- We take the time to answer any questions that you may have. The shipping process is complicated, there are many forms, laws and regulations, and other details that you may find confusing. Our expertise in this industry is what makes it all possible, and we use our expertise to simplify the entire process for you.
- We offer competitive prices and will go above and beyond to match our competition. Just ask.
Our team of highly dedicated professionals will stop at nothing to ensure that your every shipping need is handled with care. We understand how nerve racking it can be to put something as important as your vehicle into the hands of someone else, which is why we strive to bring every possible convenience to our customers. Throughout the entire shipping process, we go the extra mile to alleviate any concerns of our valued customers and to ensure their complete satisfaction.
Automobile transport is what we have lived and breathed for more than 20 years. Our goal is to offer our customers the single most competitive transport quote no matter what type of motor vehicle they are having transported nor how near or far the delivery destination may be. When you need transport that is not only reliable, but has a fair price attached and has a reputation for being safe and secure, you need to contact A-1 Auto Transport and let us take care of the transport for you.
Above and Beyond the Competition
Time and time again, our customers come to us complaining about how shipping providers that they’ve used in the past were unresponsive, untimely, and unprofessional. Here at A-1 Auto Transport, we understand how frustrating this can be, and that’s why we have dedicated our full efforts to not only offering amazing services but actually following through on what we promise to do! With A-1 Auto Transport, we only give our customers realistic and reliable price/service quotes, because it doesn’t help anyone out, in the long run, to set up great expectations which will never be fulfilled. Rather, we give you honest quotes for honest services, which on average, are much better than our competitors, and we promise to abide by our word.
So, whether you’re relying on us for door-to-door, terminal, or international auto shipping, you can trust us to get the job done right. We employ a satellite tracking system on all of our deliveries, which allows for you to look up the location of your shipment at any time of day. We also have a fully dedicated and trained staff of professional auto transport technicians that are here to help you through every step along the way. We also encourage our customers to contact us anytime they have a concern or worry, so that one of our technicians can help to get the problem worked out right away.
If there are any unexpected delays, such as poor weather, road closures, or any other unforeseen complications, one of our customer service representatives will contact you right away to inform you of the status of your shipment. When such circumstances arise, we promise to devote our full efforts to getting your shipment back on track and into your waiting hands as soon as possible.
We know how daunting it can be to trust someone to take care of your car when it is being transported. Did you know that for most people, their car is the largest investment they will ever make? With this being said, we fully understand how scary it can be to leave your car in the hands of someone else for days, or even weeks at a time during transport. We have decades of experience with keeping our customers cars safe during transport, and we hope that our customers know we always go above and beyond the standard protocol to ensure safe delivery for every customer we serve.
Our full fleet of carriers as well as our vast network worldwide allows us to coordinate the quickest transport and offer the best pricing for unparalleled auto transport, motorcycle transport, boat transport and other moving services to all 50 states and countries around the globe.
Car Shipping Facts
We have been in the auto transport industry for more than 20 years and when it comes to shipping cars safely, we know what it takes. We want to make sure our customers have all the information possible to help make their auto transport go smoothly and stress free. Here are a few tips to help ease your mind and ensure your car is safe from start to finish.
- If a company asks for a deposit upfront, you need to be careful. There are some unscrupulous companies out there who will take a deposit upfront and then never secure the transport that you need. When the transport falls through, the company will often refuse to send your money back, leaving you hanging with no way to relocate the car and no money in your wallet. With companies such as those, it is difficult to get the money back because in most cases, they have the customer sign paperwork that states they are paying a non-refundable deposit to ship the car. With A-1 Auto Transport, you never have to worry about that. We stand by our transport and our word is our reputation.
- We offer fair pricing to all of our customers. Our prices may not be the lowest you can find, but you can rest assured that they are the lowest for the quality services we provide. When someone offers you a seriously low rate, it may seem like you’re getting a good deal, but in all actuality, when it comes to entrusting your car with a company to move it to a new location, extremely low rates generally signal poor service. We offer highly rated auto transport services and we stand by the services we provide locally, nationwide and worldwide.
- All transport is insured for safety, so you never need to worry about damages or other issues while the car is in shipment.
- Before the car is loaded, it will be thoroughly inspected with a visual inspection to make sure it is in proper condition for transport as well as to check for signs of cosmetic damage or flaws before it ships. Another inspection will be done when the car is delivered to make sure it is in the same condition that it was in when it was picked up.
When you schedule auto transport with A-1 Auto Transport, you are scheduling your car to be moved by one of the most reliable companies in the world. We care for our customers and our philosophy is to always provide quality transport to all customers that we serve.
Written By:Joe Webster
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.
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