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Before you decide on the auto transport company that you're going to entrust with transporting your vehicle, you need to make sure that you're going with a legitimate, credible company that will provide you with outstanding service. That can be easier said than done for many people who don't even know where to start. But thankfully, the internet has a wealth of resources when it comes to finding auto transport reviews. Not all review sites are considered equal, so here's where you should go (as well as what type of reviews to look for to make the process easier on yourself):
Of course, there are other sites out there, but for auto transport reviews, you can't go wrong with any of the following websites:
All of the aforementioned websites offer an outlet for customers to post their reviews, either positive or negative, as well as allow the companies themselves a chance to respond. They are unbiased websites and don't belong to any company. It's better to find reviews on these sites as opposed to the reviews that are directly on an auto transport company's website. That's because you won't have to wonder if the reviews are legitimate or not.
You will be able to search either directly for the particular auto transport company or for any companies that will be able to provide services at your location.
Another source of reviews is Google+. Any company worth its salt will have a Google+ page set up, which not only has all of the relevant links to their services but also has customer reviews on it. Some companies may also have Facebook pages, which is becoming increasingly common, but not all of them.
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With all of the reviews that are available, you might find yourself feeling overwhelmed at first, especially if you have to make a decision ASAP due to time constraints. But there's really no reason to.
If you're pressed for time, visit a few of the websites above. Your first bet should be the Better Business Bureau. After you find a company, skim through the reviews. If the positive reviews vastly outnumber the negative reviews, that's obviously a great sign.
Negative reviews will show up, no matter how good the company is. Don't immediately write off the company because of one bad review. Instead, look to see how the company responds to it, and if they were able to resolve it for the customer or if they at least explained the situation.
A-1 Auto Transport provides outstanding customer service and will try its best to make sure that you're satisfied with your order. Contact us today for a free quote and to speak with a customer service representative!
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.
Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.
And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.
The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.
When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.
I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.
The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.
They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?
So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!
If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.
I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!
The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!
There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.
After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.
Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.
By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.
We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.
We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!
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