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Pilot Transport Reviews

Published by Joe Webster.

Pilot Transport Reviews

Pilot Transport is a company that specializes in shipping cars from one place to another. They ship all types and are primarily known for hauling vehicles that need special care or have critical schedules.

Pilot Transport offers three types of services: open, enclosed, and flatbed. So, if you want to have it moved safely and soundly, you should consider using it.

No matter where you intend to send it, it will ensure it arrives on time and without damage. With the best technology, they have an efficient OVISS system that helps them track orders and deliveries. This system gives real-time information. They take their commitment to serving their customers seriously.

Its commendable services have proven that they are the only firm certified by the US Environmental Protection Agency as a "Smartway" organization. This certification means they use fuel-saving techniques and always look for ways to improve environmental conditions.

In this article, we will discuss various services offered by Pilot Transport and examine how they can benefit you. So, keep reading to learn more! Let's enter the world of the latest technologies.

Reviews Section

Let's first see the reviews of what their clients have to say about the agency:

Review 1

I had a great experience with them from the first time I came across it. I ordered a kayak for my wife from Dick's Sporting Goods, and they used Pilot as a third-party mover. A friendly representative contacted me to schedule a delivery when it was in their warehouse. I stayed at my place during the 4-hour window and was surprised to get a call from the driver halfway through the window. What a service!

The kayak arrived at my doorstep just 20 minutes after the driver talked to me. I was worried because of 1-star reviews and was expecting unprofessional behavior, but it was a great experience. I am so happy to report that all parts are in excellent shape. A big thanks to the Pilot's professionalism and responsible attitude!

Review 2

I happened to use this service for a couch delivery. It was a wonderful experience when they called me to set up a delivery schedule until the dispatched day.

They are highly professional,; they contacted me over the phone and even called me to set up an earlier delivery and ask if it was alright. I said why not. The lady who called was very nice. It was a curbside order, but she informed the driver that I lived on the first floor, and two handymen arrived to carry both huge parcels and brought them right up the stairs and into my residence. The drivers were highly cooperative. I offered to help them because of the heavy boxes, but they said they would manage. Everything was in excellent condition, so I tipped them in appreciation. Very happy and highly recommend it!!

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What Services Does It Offer?

It offers three primary services: open, enclosed, and flatbed. Each has its advantages that can be helpful according to your needs. Let's look at each service in more depth:

Enclosed

You can invest in an enclosed trailer to haul your cargo safely. It is an expert in this field, so they offer retained services to their clients. These trailers are versatile and spacious and can be used for many purposes, such as

  • Hauling tools
  • Setting up a mobile business
  • Storing expensive items

For example, you can haul equipment and fragile items from one place to another without hassle.

Enclosed cargo protection is highly recommended in severe weather, like snow and rain. They are also helpful in keeping your belongings safe from thieves.

Your cargo can risk getting damaged when delivered in an open trailer. However, this problem is solved with enclosed trailers offered by Pilot Services.

So, if you want to move valuable items safely, get your hands on this service without giving it a second thought. It will provide you with mental satisfaction when traveling long distances with expensive items.

Open Trailer

An open trailer is the cheapest and most common type of trailer. It doesn't offer much protection for your belongings, but it is excellent for hauling more minor items.

If you are hauling something that is not valuable or fragile, an open trailer is a great option to stay on a tight budget.

An open trailer doesn't have walls or a roof, so it needs less washing, waxing, and maintenance.

Furthermore, an open trailer is lighter than other trailers on the market. It makes it easier to move and can save on fuel. So, if you want to save some bucks, the ideal option is an open trailer.

Flatbed

Flatbeds are a significant part of the services companies offer.

A flatbed trailer has a flat surface. They are perfect for hauling oversized and heavy items. Flatbeds are ideal even if you want to transport vehicles like cars or motorcycles.

They have open beds and can carry heavy loads. It means they play a massive role in hauling cargo.

If you invest in a flatbed truck, you can carry a lot of cargo in one go, so you won't need to make as many trips. This makes it cost-effective, too.

For example, tractors can be difficult to fit into a closed truck. If the tractor will work, it is most likely that only a single tractor will fit. When you use a flatbed truck, other cargo may also be able to be on it.

From a customer's point of view, a flatbed trailer is also an excellent option if you want to deliver something too large or heavy that's impossible for an enclosed or open trailer.

It offers flatbed facilities at lower prices as it is also helpful if you need to dispatch something challenging to load by other means.

Factors to Consider When Looking for a Firm

If you're planning to move, you'll need to find a company with a lot of experience in moving. Also, check their service policies and look for online reviews.

When choosing services, it is essential to compare the costs. But there are other things you need to consider as well.

Let's discuss them in detail.

1. Open or Closed Moving

There are two types when transporting. The first type is less expensive but can cause damage to your vehicle, which is not what you want.

The second type is fast-moving; this is more expensive but will protect it from the elements. So, deciding which type is right for you is essential.

2. Check their Experience: How many years have they given to the service?

When looking for a company, it is crucial to choose one with experience. This is because an experienced one will better understand the procedure and be able to provide a more efficient service.

In addition, an experienced one will have a good reputation and be more likely to offer good customer service.

3. Read Online Reviews

One way to know whether a corporation is reliable is by reading reviews and testimonials from their previous clients.

You can check online for reviews or ask the enterprise for referrals. A company with a good reputation is likely to offer a good service. You can even get help from friends or family who have used cargo in the past to give you a deep insight.

On the other hand, a firm with bad reviews is likely to offer poor service. Please don't rely on online reviews as sometimes they can be fake.

Ask for opinions from people you know who have used their services.

new vehicle transportation

4. Extra Charges

Ask about any additional charges that may not include the quote. For example, some firms charge for fuel, while others have it in the price.

There might be several other charges that are not initially quoted. Ensure you know all the extra costs so there are no surprises later.

Getting the total verified once you get the final quote is essential.

5. Refunds and Cancellations

Find out the company's policy on refunds and cancellations. Some agencies may offer a full refund if you cancel before it is moved, while others may only return a partial refund.

There are also hidden charges you may want to find out about.

So, be very vigilant while giving a contract. Knowing the refund policy in advance is essential to making the best decision for your situation.

6. Tracking Options

Be extra cautious about asking about tracking options so you can keep an eye on it. In this way, you get to know the exact location. Some have apps that help track your shipment.

Some companies offer GPS tracking, while others will provide updates via text or email. Choose the one that offers the tracking option that you are most comfortable with.

a guy watching his phone

7. Insurance

Make sure the corporation you choose offers insurance. It will protect your vehicle in case of any accidents or damage. Check the body and the interior parts yourself before giving them for shipment.

One of my friends even took pictures of his motorcar before sending it. Clever.

Insurance is essential as it will give you peace of mind knowing that your auto is covered if anything happens.

Benefits You'll Enjoy by Hiring It

Vehicles are essential possessions, so people often take them when moving. You can also take it on vacation.

There are several ways to do this. The first way is to drive it on your own. This can be time-consuming and tiring, but it is also the cheapest option. You can also consider hiring a service. It is more expensive, but it is also more convenient.

The enterprise will help you pick up and drop off your automobile. Added comfort!

You can choose where you want it to go. There are many benefits of this option. Movers will save you time and hassle. They will also make sure it arrives safely at its destination.

If you hire them, you will get the many benefits that are discussed below:

  • Proper planning
  • Saves time
  • Vehicle protection
  • Makes travel easy
  • Door-to-door
  • Saves money
  • Lower Insurance
  • You can move multiple vehicles
  • Professional and reliable
  • Affordable rates

Let's discuss them in detail.

Proper Planning

You'll need to prepare it for the trip if you're driving. It includes ensuring you have enough gas and stopping at places to rest and eat.

Ensure a plan B if it breaks down or there is road maintenance work that makes the trip longer. And don't forget about dealing with other drivers on the road! Pain in the neck sometimes!

You don't have to worry about moving if you hire them. They have reliable professionals who can do it for you.

They will make the arrangements, and you will not have to worry about anything. You can also ask for an enclosed method to protect it from debris or weather.

white truck featuring on a filling station

Saves time

Another reason people choose a company to ship is that they don't have enough time to manage all the traveling hassles and exhaustion at the end of the trip.

If you're busy every day and don't want to spend several days driving across the country, choosing a firm will be best for you.

You'll spend less time behind the wheel and can focus on other things. If you need to move, you can choose a time window for when it will arrive.

You can also fly to your destination and have it arrive simultaneously. It will be a much faster process. These are the reasons people choose professional agencies to hire.

Vehicle Protection

Traveling many miles may harm your vehicle. It can lower the value of your car when you go to sell it, and it also means that you'll need to do more maintenance.

You will be stress-free about extra mileage if you choose to move. Shipping also protects it from environmental hazards. If you think about driving across the country, your vehicle will be exposed to many weather conditions.

Moving it will keep it in the same condition as when you left. A wise way!

Easy Traveling All Day Long

Long rides can be dangerous because of bad weather and driving. You can also be very uncomfortable because you must sit in the driver's seat for an extended period. Let alone the danger of sleeping, which can be a cause of accidents.

A better idea is to let an enterprise haul for you. You can book a flight to reach your destination. This way, you know that you and your vehicle will safely arrive at Point B from Point A.

Door-to-Door

Nowadays, every corporation offers door-to-door services. A significant relief indeed! It means the driver will come to your house to pick it up and take it to where you want it delivered. However, this is very convenient for people who want a comfortable experience.

truck during vehicle transfer

Saves money

Choosing a company is almost always cheaper than driving, especially when examining the cost of gas or fuel, food, and lodging.

They can also offer discounts. You could save money by using a service. This is because you will not have to spend money on travel expenses. Also, you don't have to spend money on repairs or maintenance needed before and after a long trip.

You won't have to miss any days at work if you use a service. You can keep working and leave your hauling to the experts.

Lower Insurance

Your insurance rates might increase if you go on a long road trip. If you get into an accident, it would be even more expensive. It is cheaper to move instead of driving it. It provides insurance coverage when they send your vehicle. A big bonus for you!

It means you don't have to worry about anything happening to it while it is delivered.

The truck driver who picks up your car will inspect it when it arrives at its final destination for any damage. They will pay for the repairs if there is any problem or injury.

You can Move Multiple Vehicles.

Hiring a company can be cost-effective if you own more than one car. A firm that allows you to move not just one but multiple vehicles will save you time and money. You can dispatch all autos in one trip.

It is incredibly convenient if you are moving long-distance or across the country. So, it can be the best solution to your needs. Pilot Transport has a wide range of services that can accommodate your specific requirements, whether moving one or multiple vehicles.

truck on the highway

Professional and Reliable

It is very reliable and professional. They have a great team of drivers who are punctual and possess expertise.

The company will use the proper equipment to ensure it arrives at your desired destination safely and soundly.

They offer various services that are sure to fit your budget.

Whether you need a one-time trip or an ongoing solution, Pilot Transport has a plan for all types of clients.

Affordable Rates

It offers very affordable rates without compromising the quality of its service. They are dedicated to providing their clients the best possible experience and customer service.

They have online customer representatives who keep you informed about the whereabouts of your vehicle at a cheap rate.

Conclusion

Using a corporation is the best way to ensure it arrives at its destination on time and without damage.

Considering the factors we've discussed, you can choose the correct enterprise according to your needs and be confident that it will be delivered safely and promptly.

As you can see, there are many benefits to hiring them to send it from one place to another. They have the experience to get your car or truck from point A to point B cautiously with care. They also offer various services that will meet your specific needs, so you can rest assured that your vehicle is in good hands.

Pilot Transport is the best yet affordable option for moving. They are reliable and provide excellent customer service. You will be satisfied if you choose them to haul.

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Joe Webster always knew the auto transport industry would be a great career option. And with decades of experience, Joe is now an established consultant for A1 Auto Transport.

Joe was born in Santa Cruz, California. During high school, Joe worked as a mechanic; a job continued to work part-time during his bachelor's degree.

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Testimonial
Mylene Rutllant
It’s my number one pick in auto shipping to this day.
★★★★★
...my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.
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Luis Rodriguez
You have my full support and recommendation!
★★★★★
A1 Auto Transport... From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!
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Cristine Benoit
I can safely say this is a legit company that will get the job done.
★★★★★
There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them... Fortunately, I made the right choice with A1 Auto Transport.
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David Osallo
We give A1 Auto Transport a big 10 out of 10!
★★★★★
We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

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A-1 Auto Transport is a disclosed agent for the following shipping companies:

CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus Drive
Edison, NJ 08837
NO. 17858N
Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd,
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
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