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How To Track My Vehicle While In Transit

How To Track My Vehicle While In Transit
How To Track My Vehicle While In Transit

Delivery period is a time of anxiety for many customers. Partly because it is impossible to tell the exact time they will have their vehicle delivered. Knowing the progress of your shipment helps you arrange your schedule and gives you the peace of mind you need. However, calling your carrier might be too tedious and you may not be fully convinced. In addition, the driver is not allowed to answer calls while on the road as per the Federal Motor Carriers Safety Administration (FMCSA). Tracking your vehicle, therefore, is the surest way of estimating the delivery time. Here is how you can track your automobile.

Ask your auto transport company for their tracking system

The first thing is to make sure that your transporting consultant has a tracking system. Then, you need to get your tracking number. Fortunately, it is almost impossible to find shipping companies without a tracker as most of them have embraced the Global Positioning System (GPS) technology.

The GPS is a way of tracking the location of an object. When placed in a vehicle, a computer, or a mobile phone, a GPS gives the exact location of that item by reading satellite signals. These signals provide users with a range of information such as road traffic, fuel level, trip coverage, parking, towing, and location. As a customer, the most important information which will be accessible to you is the location of the vehicle and the time.

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The tracking systems vary with shipping companies. Here are some common methods.

  1. GPS satellite tracking system: This system is mostly used by vehicles plying remote areas. Here, automatic information is sent to the central tracking system in real-time.
  2. Passive GPS tracking system: The system captures and stores information at certain periods. Here, infrequent data is sent to the central tracking system.

Depending on your company, you may have different options of accessing the data.

  • Online tracking: Some companies will ask you to use their website for tracking information. On the website, you will enter your tracking number and the progress report of your shipment will be displayed.
  • Frequent notifications: Your company may opt to send you frequent updates without your request. Normally, these are automated so that you can track your automobile effortlessly.
  • Mobile tracking: This is a convenient method where you use your mobile device to track your shipment. Here, you may have to install the tracking app for easier monitoring. The apps are available both for iOS, Blackberry, and Android phones.
  • Email notifications: For some companies, you may not track your automobile as frequently as you want. They prefer to send you e-mail notifications once you request for such data. Allow for a 24-hour period before getting your report.
  • Calls: Although not common, a shipper may opt to provide you with transit information when you make a call. This is tedious as the contact person will have to call the driver before getting back to you.

Basically, you want to go with the method that works best for you. Luckily, most companies will provide their method of tracking on their website for you to assess. However, like any other technology, the tracking system may fail. Here are some of the things you can do when the technology fails.

  • Ensure that you are connected: Most of the shipping companies prefer for you to track your vehicle online. If you are unable to access their website, check your internet connection. Some sites may be slow to load due to traffic.
  • Ensure that you are within the provided tracking time: Your company may provide specific periods during which you can track your vehicle. If they only allow tracking during business hours, make sure you observe the time.
  • Re-check the tracking number: The tracking number is specific to your delivery trailer and cannot accommodate errors. Try re-checking the number or copy paste it to the website.
  • Contact your shipping company: Some tracking system failures may be caused by a power cut, antennae failure, or other interruptions from the central tracking system. An efficient company should address such failures as they happen. However, if you try severally and the system is down, you may contact them with your concerns.

The tracking device is put in place for the peace of mind of both you and your company. It is good practice to avail yourself at the delivery location in time for your vehicle. This will allow other customers to receive their cargo in time as well.

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Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.


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Testimonial
Mylene Rutllant
It’s my number one pick in auto shipping to this day.
★★★★★

Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.

And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.

The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.

When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.

Testimonial
Luis Rodriguez
You have my full support and recommendation!
★★★★★

I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.

The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.

They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?

So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!

If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.

I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!

The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!

Testimonial by Cristine Benoit
Cristine Benoit
I can safely say this is a legit company that will get the job done.
★★★★★

There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.

After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.

Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.

By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.

Testimonial
David Osallo
We give A1 Auto Transport a big 10 out of 10!
★★★★★

We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!

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A-1 Auto Transport is a disclosed agent for the following shipping companies:

Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus drive
Edison, NJ 08837
NO. 17858N
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
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