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Zen Auto Transport

Review Score

2.6 Stars

★★★
2.6 Stars from 5 Review(s)
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Zen Auto Transport is a vehicle shipping company based in the US. The shipping company is
registered to operate by the FMCSA under the USDOT number 2628516 and MC number
914438. The carrier is independently owned and run. It offers vehicle transport services to any
location in the United States, including to Alaska and Hawaii.

Zen Auto transport transports SUVs, sedans, vans, pickups, trucks, motorcycles, golf carts,
heavy hauling machinery, and luxury cars. They do so via open-air transport, enclosed
transport, expedited transport, and luxury transport services. The shipping company mainly
provides door-to- door delivery services and interstate trucking services. They do, however, also
provide port-to- port transport services.
The carrier is operational every weekday, from 8 am to 5 pm.

Zen Auto transport has received rather mixed reviews from transport critics. It has a 2-star
rating on transportreviews.com. The auto carrier is praised for its punctuality. However, its
service delivery has been greatly criticized. Previous clients complain of damaged goods, hiked
prices, and poor communication from the company.

For any additional information, clarifications or inquiries, you can reach the company directly
via the contact information provided on this page.
“Zen!: I wanted my motorbike moved to Hawaii, every company that I contacted declined and others charged me expensively. I approached Zen Auto Transport, and they picked up the issue. It was picked and dropped at my doorstep. The bike was carefully handled and delivered safely. Zack (Kapaa City, Hawaii)”
“reliable shipping company: The team on the ground is highly skilled and will keep you updated while on the move. They ensure that your automobile is insured so you have no reason to be worried. Zen Auto Transport is a company I would recommend to any mover across the US. Jerry (SF, California)”
“I never write reviews but decided to because of my terrible experience. They are the most unprofessional terrible company. On the day I needed my car picked up they decided to simply not show up. I called and someone assured me that someone would be there within the hour. The next called I received was from the driver trying to coordinate pick up for the next day. They were also just as rude as they were incompetent. Do not ship your car with them!”
“They picked up my customers 2019 Porsche Cayenne from NY to CA. They picked up a car on different truck took the car to Pennsylvania , then loaded it on another truck to transport it to CA. When car arrived to CA car came with broken oil pan, this car had only 30 miles on it . At delivery driver told customer , I don't know anything about it. We call dispatch they told us to pay the driver and they will file a claim with insurance company. Customer fixed the car, total cost was $2250. We contacted insurance to file a claim, there response was company denying claim because they have $2500 deductible. Contacted Zen again keep telling us that its not there fault. On top of all this they refused to pay back $150 broker fee to us. This company is very dishonest, Bad customer service, Very Rude. I would NOT recommend them at ALL. Please do your research before you hire them to move your car. BAD EXPERIENCE”
“I had my vehicle transported from Seattle, Washington to Maryland by Zen Auto Transport. Upon delivery (in my presence) the driver of the transport “rig” got the lower part of my front bumper caught onto a part of his ramp which pushed my bumper in causing it to deform and rip off paint. Fast forward I spoke to Sasha Margasak (a manager at Zen Auto Transport) who proceeded to deny my allegations (even though she wasn’t even there when this occurred) and towards the end of our phone conversation she told me to “F’ off” and hung up the phone. Be careful when choosing Auto Transport Providers. Especially when you’re working with Zen Auto Transport because they will deny any liability if your car is damaged in the transport, loading, and/or unloading process. Thus leaving you stuck with the repair bill.”

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A-1 Auto Transport is a disclosed agent for the following shipping companies:

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Merco Air & Ocean Cargo, Inc.
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