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Trusty Transport

Issue, MD, 20645, USA

Review Score

3.9 Stars

★★★★
3.9 Stars from 5 Review(s)

Trusty Transport is a family owned vehicle transportation brokerage firm that is based in Issue, Maryland. They are fully insured, bonded, and licensed to operate in the US by the Federal Motor Carrier Safety Administration under the MC number 439849. They have been operational since 2001, and have listed their primary contact person as Mr. Robert Anderson, the owner of the company. They transport cars nationwide across the US. They deal in the shipping of cars, trucks, SUVs, RVs, and motorcycles. They offer both door to door and terminal to terminal shipping via open carriers and enclosed carriers. Their open carriers are normal 8-10 car carriers and they charge a higher price for their enclosed shipping services. They carry insurance on cars being transported at no extra charge, up to $100,000. Plus, they allow their customers to put up to 150 pounds of personal belongings in the truck, with the caveat that the personal items are not covered by insurance. They are supporters of the Wounded Warrior Project and offer discounts to military personnel who are relocating. Trusty Transport has a website and is also listed on the business platform BBB. They have, however been rated poorly. This stems from a single bad review from a customer who was unsatisfied with their services. They can be reached through the contact information provided on this page.

“I was satisfied with them: Trusty Transport is an auto moving company that moved my car and delivered it safely. They also allowed me to put nearly 150 pounds of my other valuables. Their operations team is highly motivated and is keen to ensure that your every requirement is met within the set timelines. Charity K. - (Alva, Oklahoma)”
“- review: One thing I must say is that Trusty Transport auto shipping company has really invested in its human resource. Their charges are very affordable and my items were covered in transit at no extra cost. I give this team a five star rating for superior service delivery. Carl P. - (Yellow Springs, Ohio)”
“Helped Me Relocate: Recently I moved from Maryland to North Carolina and had a few vehicles that I needed to come with me. Unfortunately, my friends and family couldn’t make the rather long trip with me so I had to find a trucking company that could help me out. Trusty is a local company with a decent track record, so I got in touch. They not only loaded up my car and bike, but also gave me space in the truck for some more personal belongings that didn’t fit in my U-Haul. That alone was a cut above the rest and make me pretty happy I went with them.”
“Keeps my Dealership Stocked: The auto market in the DC/Metro area is a cut throat kinda business with competition coming out of everyone’s ears. Having new stock constantly on the lot is the only was to stay at the top of the curve and a dependable transporter is the key to that stock. Trusty comes through on their name time and time again. My orders have always been on time, and communication is never lacking. Drivers are good with keeping in touch with me and making sure that my lot is ready for them when they arrive. Efficient and priced well. Good folks.”
“Robert:As I said, lose our #. We can fill the trucks so easy with freight that dealing with certain customers is an easy decision. Me:I'll post our email exchanges and see what others think. Robert:Literally do not care. You will not affect our business at all. Terrible freight and instead of saving yourself about $500 and having us put it on mondays truck you thought you were the super smart businessman. As this turns into a nightmare over the next few weeks instead of apologizing for being a tool you are going to brag about being a tattletail and threatening us. No need to reply. Robert:Please paste that all over the internet. If you vary from that one bit our lawyer will be all over you. That whole scenario is a perfect example of why people should use an actual carrier instead of a broker. Your subtle threats will not force us to put your vehicle on our truck. Your attempt at low level blackmail is pathetic.”

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