Q Auto Transport LLC Reviews

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3.50 (3 reviews)
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Q Auto Transport LLC is an auto carrier company based in Dania, Florida. The company is
licensed by the FMCSA under the USDOT number 758995 and MC number 808764. The
company mainly offers freight forwarding services through the United States and Canada.
However, upon the request of a client, the company can provide vehicle transport services to
any location on the globe.

The company offers open-air transport, enclosed transport, and expedited shipping services.
The company transports all types of vehicles. It also offers a special package for clients who
want to transport goods to and from Hawaii and Alaska. For areas beyond this geographical
reach, coast to coast and port to port services are available. The company is operational 24
hours, any day of the week.

The company has a sweet and sour reputation, at least, as far as customer service is concerned.
Some customers have nothing but good things to say about the company. Others, however,
seem discontent with the company’s services. They point delays and damaged goods as their
main areas of dissatisfaction.

In case of any additional information or clarifications, you can contact the company directly
through the contact information provided.

MC #
808764
USDOT #
758995
 
QAuto Transport Lies
0.5

Moving can be a stressful time, specially when leaving your car in another persons hands. I decided to go with QAuto Transport, due to a friend referring your company, even though the price quote was $300 more then competitors I called. I only had one condition, my car arrive by August 1st. We were moving across the country, to a new home, and I knew that we would not have access to necessities like blankets, pillows, food. I said it over and over to the agent, I do not care when our car is picked up, we just need it to be delivered by August 1st. He promised that it would be there on time.

Pick-up day arrives. I am excited and nervous about leaving my car for the first time. The driver arrives and I notice on the paperwork it says a date of August 2nd. I mention to him that I need the car by August 1st, he tells me at that date its not possible and it will have to be the 2nd at that point. I was slightly annoyed, as I was so clear with the agent.

August 2nd. I eagerly await a call from either the driver or dispatch. I realize it’s starting to get late and I still have not heard anything from anyone. I call QAuto and reach Gabi. He tells me, “Whoops, the car will not be there today, there was a problem with the truck. It will be there no later then tomorrow morning.” I am upset by this. I explain to him that its not very professional to say a date and then it not be there. Also that no one gave me a call explaining that the car would be later. I felt that I would like to work out some kind of small discount, being my car was not arriving until 2 days after quoted. He tells me that he will escalate it to his manager.

My car ends up arriving at 6:30 pm on August 3rd, not August 1st like promised.

I would not recommend this company to anyone. In fact, I will go out of my way to tell people to use any other company. Which there are many of and much cheaper.

I still have yet to hear from anyone its August 6th. Obviously this company does not value their customers.

Jaedi Grignon

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My case - positive experience!
5.0

I came across Q Auto Transport LLC when I was searching for a reliable mover. They are an experienced freight forwarder and they have friendly and very helpful staff who guide users at every stage of the move.  Anyone seeking reliable transport solutions should definitely try them.

Paul (Port Everglades, Florida)

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Quick and reliable mover
5.0

It does help to have a transport provider who works round the clock and you can access their services at any time. Q Auto Transport LLC came in handy for me when I needed to make a quick move and they truly delivered. They handled my requests swiftly yet expertly.

Faith (Dania, Florida)

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