I Move Auto is a motor vehicle transportation and shipping brokerage company based in
Wilmington, Delaware. They ship cars across the United States including to Alaska, Puerto Rico,
and Hawaii. They also ship to certain parts of Canada.
The company deals in the shipping of the cars, trucks, SUVs, RVs, and motorcycles. They also
transport oversized and inoperable vehicles. Their shipping options include both open-air
carriers and enclosed carrier shipping. The company has a pricing model based on a few
variables, which include time, distance and route, type of shipping, and the season. With regard
to time and distance, your price goes up if your pick up is off any main roads or in a place that is
harder to access. It also goes up if you require any expedited shipping. Enclosed shipping also
tends to cost more, since they use more expensive equipment such as soft tie downs, and
carries a larger insurance cover on your vehicle (Up to $1,000,000). The provide storage to
those who require it for any reason.
I Move Auto through their website, encourage you to try and schedule your car shipping
through the low season, November to February, since the prices are fairer. They have a lot
more advice on their website as well, so it would be prudent to check it out before shipping.
The company can be reached through the contact information provided on this page.
- user1 reviewed 2 months ago
- last edited 2 months ago
Terrible customer service. We went under contract with them to ship a car from NJ to UT. The driver who was scheduled to pick up the car, got sick at the last minute. “I Move Auto” was completely unreasonable & unavailable when we contacted them for a resolution and a new pick-up time. The phone number was not answered; the mailbox was full. We were told we would receive a call by 5pm and we did not. After that time, we called them for the 3rd time that day. The customer service rep at main office, Gene, was rude and unhelpful on the phone. A supervisor was not available to provide a discount for customer service reasons or to resolve the customer service issue at all. I would give zero stars if that were an option. DO NOT USE THIS COMPANY.
- user2 reviewed 1 year ago
I Move Auto is a very professional mover that offers the best services around. They are very helpful and offer all the information and assistance that will enable you to have an easy move. I also had a situation in which I needed temporary storage and they provided this.
Samson (Wilmington, Delaware)
- user3 reviewed 1 year ago
I relied on I Move Auto to safely ship my car and they were well-equipped and experienced to handle my request. I made good use of the lower rates during the low season so as to have a reliable but affordable move. I rate them very highly.
Tracy (Philadelphia, Pennsylvania)