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American Connection Auto Transport LLC

San Francisco, CA, 94117, USA

Review Score

1.7 Stars

1.7 Stars from 11 Review(s)

American Connection Auto Transport LLC is a family run auto transport company that was established in 2011. The company has its corporate headquarters in San Francisco. As a transport broker, the company has access to several load boards. It connects clients with readily-available carriers, thereby guaranteeing fast car transport. Before hiring any carrier, the company carefully screens them to ensure they have an active license and insurance. They also thoroughly research the carriers’ reputation to make sure that they offer quality services. American Connection Auto Transport LLC provides its car transportation services in all US states. They help clients transport all types of cars including SUVs, buses, vans, trucks, RVs, and heavy machinery such as tractors. Their popular shipping routes include locations in California, Nevada, Arizona, Washington, New York, New Jersey, Texas, Louisiana, Michigan, Ohio, Tennessee, and Illinois. American Connection Auto Transport LLC is a licensed, bonded, and insured auto transporter. Customers have peace of mind shipping with this company because, should anything happen, the insurance will take care of the damages. The company is a BBB-accredited with an overall rating of A+. Also, it has a 100% customer satisfaction rating on Transport Reviews and Central Dispatch. All these factors prove that they provide high-quality vehicle shipping services.

American Connection Auto Transport LLC Reviews

“stress-free experience: I needed my two SUVs delivered within twelve hours and was not sure who would do it safely. A friend referred me to American Connection Auto Transport LLC who true to their word delivered my vehicles within the agreed time and at an affordable fee. Walker T. - (Chanute, Kansas)”
“reliable company: When it is your first time to move expensive machines like SUVs, it might be difficult to identify the right company to do it for you. When I approached American Connection Auto Transport LLC, they took up my issue and delivered the vehicles safely. They won my trust. Willis J. - (Logan, West Virginia)”
“offer loads to be paid at delivery but pay nothing and simply do not answer calls”
“They promised me a 10AM pickup time on 2/4/21. Worked with a guy named "Peter". 10AM turned into 1PM, which turned into 2PM which turned in 6PM. I was on a tight deadline so had to cancel. once I mentioned refund, they hung up the phone, and wouldn't pick up. tried to call sales, they declined to even pick up the phone, tried customer support, same thing. Seems like a small operation with just a few employees. as soon as they heard the word refund, they ceased all communication. I would really recommend staying away from these guys. they will scam you for your deposit after promising whatever you want to hear”
“Would NEVER recommend doing business with this place. Jay from the company ([email protected]) got upset because I canceled my order 2 weeks in advance and tried blaming me for the “ issues” with the order when the only issue was they weren’t taking the deposit money out and he gives me a long drawn out process to get my money refunded when I cancelled with him on Saturday and when asked why he didn’t give me the information when he cancelled it his only reply was “it doesn’t matter”. Obviously they have children running this business with the way he got mad and said “you won’t be getting your money back”. Actually kids and infants would be a major upgrade to whoever or whatever they have running/working at this “business”.”
“It's a fake company. Do not trust these people”
“American Connection Auto Transport was unprofessional and non-communicative. After 30 days of not hearing from any one on their team - I requested to cancel my transport. They refused to refund me and wanted to charge a higher "cancellation fee." I received a hostile email from their logistics coordinator- threatening that they had recorded all of my calls. Good! All of my previous calls with them only prove that I was trying to work with them on my auto transport. Stay away and do not sign any contracts/do business with them.”
“Took my deposit and stopped answering my phone call. Complete scam.”
“Total mess of a company, they sent equipment to ports with out ship being port.load was refused because they dumb asses.”
“Absolutely scam company his name rob he is piece of shit guy”

Review American Connection Auto Transport LLC
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