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RoadRunner Auto Transport

Bethpage, NY, 11714, USA

Review Score

3 Stars

3 Stars from 6 Review(s)

RoadRunner Auto Transport is an auto shipping company based in Bethpage, New York. It ships vehicles nationwide. The vehicles transported include standard cars, classic cars, vans, exotic cars, SUVs, recreational vans, and motorcycles. The company is fully insured, licensed, and bonded. It is holder of USDOT number 2247426 and MC number 723761. The company offers door to door and terminal to terminal services. Clients in a hurry have an option of using expedited shipping services at an extra cost. Cars will be picked and delivered within seven to ten business days. Vehicles shipped on land are transported via open carriers or enclosed carriers. The company has a wide variety of vehicle shippers who are situated in all parts of the country. They are insured, licensed, and bonded and they ship to the most remote areas. All vehicles transported via RoadRunner Auto Transport are insured against damage and theft. It has 24/7 tracking to help monitor the movement of the vehicles. The company has received mixed reviews from its customers. They have been praised for their good customer service they respond to the clients in time. They have been faulted for late delivery and pick up, cars delivered are damaged, and they overcharge the customers. For more information kindly contact the company via the contact information provided on this page.

Roadrunner Auto Transport Reviews

“I can recommend thier expedited service: I am so thankful that RoadRunner Auto Transport delivered my car in seven days, through their expedited service, and at an affordable rate. They helped me clear and obtain every single essential document. They were also keen to ensure that my car was delivered safely to my garage. Sally K - (Abington, Massachusetts)”
“Safe shipping at affordable rates: RoadRunner Auto Transport has a very efficient team of experts whose focus is to see their client satisfied. They never let you go until you have confirmed that your vehicle is in excellent condition. They do not ask for any down payment and their rates are quite affordable Matilda P - (Towson, Maryland)”
“A day late for shipping. I paid extra for insurance. My car was damaged in shipping. I got two quotes from body shops that they requested . They told me they couldn't see the damage. I was asked to send two pictures. I did. I asked them to send an adjuster. They said they don't have adjusters. I have been trying for a response from them. It's been more than a week.”
“The Customer is not King at Road Runner Auto Transport. I booked an auto transport with this Broker. After booking I started seeing their horrible review everywhere and decided to cancel. I cancelled my booking within 4 hours. They charged me a cancellation fee. I decided to call the cancellation department to inquire about the fee, and was greeted by a very defensive employee who kept referring me to their policy. Their policy is 5 pages long. I am no lawyer and no expert in the kind of legal speak that their policy consists off. But according to the very confident person on the other end of the line, their policy clearly states that I would have to pay $135. It would have been nice if this company would treat their customers better and have a policy that states that no pay is required if no service is rendered. Customer is King? Not at Road Runner Auto Transport.”
“Stole $135 from us - "cancellation fee." Had scheduled transport of car. Carrier had not yet been assigned, & cancellation was made more than 30 days out. Had to sell said car due to COVID -19. No service provided to us, yet they still took $135 that we need for food & rent. We are disputing charge. What a racket/scam. Employee "Jenna" was a real peach on the phone - NOT.”
“No one will answer the phone! I have left nick raymundo 4 separate voicemails and have yet to be contacted. My experience has been horrible and disappointing and anything but satisfactory. Roadrunner is far from “reliable””

Review RoadRunner Auto Transport
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