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What should I do if my classic car gets damaged during transportation?

Published by Joe Webster.

What's in this article?
  1. Immediate Response to Damage
  2. Understanding Your Rights and Responsibilities
  3. The Role of Transport Companies
  4. Preventive Measures to Avoid Transport Damage
  5. Conclusion
What should I do if my classic car gets damaged during transportation?

Owning a classic car is more than just a hobby; it's a commitment to preserving a piece of automotive history. However, there's always the worry: "What should I do if my classic car gets damaged during transportation?" It's a situation that no owner wants to face, but knowing the right steps to take can help mitigate the stress and uncertainty. This guide will walk you through the necessary actions, from documenting the damage to filing an insurance claim with your insurance company.

Immediate Response to Damage

The moment your classic car arrives and you notice any signs of damage, it's essential to act swiftly and appropriately. Begin by thoroughly documenting the vehicle damage. Take detailed pictures from various angles, highlighting the areas affected. If possible, compare the current state of the car with photos or videos taken before transportation.

Once the damage is documented, notify the car shipping company without delay. Provide them with your documentation, including photos and repair estimates.

Next, get your car inspected by a mechanic to assess the extent of the damage and estimate the cost of repairs. Obtain a written copy of this report, as it will be crucial when dealing with the shipping company and your insurance company.


Understanding Your Rights and Responsibilities

Understanding your rights and responsibilities is vital when dealing with vehicle damage after transportation. The Better Business Bureau advises customers to review the terms and conditions of their insurance policy and the shipping company's policy before transport. This helps clarify what is covered in case of damage.

The shipping company is typically responsible for any damage that occurs during transit and should have insurance to cover repair costs. Therefore, selecting a reliable and trustworthy company is paramount.

Should extensive damage occur, you may need to file an insurance claim. In this case, your documentation (photographs, mechanic's estimate) will be invaluable. The more evidence you have, the stronger your claim will be. It's essential to understand that handling such situations effectively requires knowing your rights and responsibilities.

The Role of Transport Companies

Transport companies play a vital role in the safe delivery of your classic car. A trustworthy company like A1 Auto Transport ensures that your vehicle is handled with the utmost care throughout the transportation process. When damage occurs, a responsible transport service should be notified of a damage claim immediately. They are obligated to inspect the vehicle's condition and work towards resolving the customer's problem.

The Better Business Bureau (BBB) can provide information about a company's history of dealing with such issues. Their rating can serve as an indicator of how reliable the company is. It's always recommended to choose a company that has a good BBB rating and positive reviews from previous customers.

Preventive Measures to Avoid Transport Damage

While damages during transportation are unfortunate, there are preventive measures you can take to minimize the risk. Before your car leaves for its final destination, it's essential to document any existing damage. This step will help you differentiate between pre-existing conditions and new damage that might occur during transit.

Consider investing in comprehensive insurance coverage for your vehicle. While this might increase the final price, it provides peace of mind knowing that you're protected against potential damages, including flood damage, that could occur during transit.

Lastly, ensure that you thoroughly understand the terms of service of your chosen auto transport company. Knowing what is covered and what isn't will help you make an informed decision and prevent unpleasant surprises later.



The transportation of a classic car is not something to be taken lightly. The steps you take before, during, and after the transportation process can significantly impact the condition of your vehicle once it arrives at the destination country. By choosing a reliable and trustworthy company, documenting your vehicle's condition, and filing a damage claim immediately if necessary, you can better navigate the challenges of transporting a classic car.

Remember, while damage during transportation is a possibility, it's not an inevitability. With the right precautions and a trustworthy company like A1 Auto Transport by your side, you can ensure your classic car reaches its final destination in the condition you expect.

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Joe Webster always knew the auto transport industry would be a great career option. And with decades of experience, Joe is now an established consultant for A1 Auto Transport.

Joe was born in Santa Cruz, California. During high school, Joe worked as a mechanic; a job continued to work part-time during his bachelor's degree.

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A-1 Auto Transport is a disclosed agent for the following shipping companies:

CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus Drive
Edison, NJ 08837
NO. 17858N
Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd,
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
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