Gift Icon
Get a 20% discount from our partners! Discount code will get added automatically when you submit the form.
Auto Transport Truck on Highway
4.7 Star Rating4.7 (67,926 reviews)
96.3% positive
No Surprises, Just Savings: Verified Carriers, Instant Quotes, and Best Price Guarantee!
You save 20% compared to other companies
Get quotes from trusted carriers, thoroughly vetted and fully insured. Enjoy trackable deliveries, fair pricing, and hassle-free transport from start to finish. Transport any type of vehicle and drive away worry-free.
Customer Images
7790 people shipped using A-1 Auto Transport last week
Scratch-Free Guarantee
Vetted Carriers
Transparent Costs
Customer Ratings By Feature
Value for Money ★★★★★ 4.9
Vehicle Care ★★★★★ 4.9
Fast Delivery ★★★★★ 4.9
Friendly Staff ★★★★★ 4.9
Dave loved the fast deliveryDave C.
Dave loved the fast delivery
My relocation to Chicago was fast, smooth and without any delay thanks to A1 Auto.
Courtney enjoyed the honest guidanceCourtney J.
Courtney enjoyed the honest guidance
Just what you need when trusting someone with your wheels! Kudos to this company!
Jeff enjoyed the fair priceJeff D.
Jeff enjoyed the fair price
Moved my ride hassle-free with these folks.Fair pricing, no surprises. Definitely recommend them!
Maria enjoyed the special care and safetyMaria L.
Maria enjoyed the special care and safety
Huge thanks to the movers – they were meticulous with my car. Love these guys.
Recently featured on USA Today

“A1 Auto Transport became synonymous with top-notch service delivery, unfailing punctuality and constantly preoccupied with customer satisfaction.

See Article— USA Today

What is the cancellation policy for auto transport in Orlando?

Published by Joe Webster.

What is the cancellation policy for auto transport in Orlando?

Understanding the cancellation policy for auto transport in Orlando is essential for anyone considering car shipping, whether for a move to or from the city or for a temporary relocation. Orlando auto shipping services often cater to those traveling to and from major hubs like Orlando International Airport and popular destinations such as Walt Disney World. Knowing the specifics of these policies helps avoid unexpected fees and ensures a smooth process with car carriers. This guide will cover typical cancellation terms, fees, and procedures, providing valuable information for anyone needing airport transportation, drop-off locations, or services connecting Florida and New York.


Detailed Breakdown of Cancellation Terms

Cancellation terms for auto transport services in Orlando are crucial to understand for a stress-free experience. Most companies outline specific conditions under which you can cancel your order, ensuring you are fully informed before making any decisions.

Notice Period

  • 24-48 Hour Notice: Typically, auto transport companies require a notice period of 24-48 hours before the scheduled pickup.
  • Seasonal Fluctuations: During peak times or special events, such as around Walt Disney World or Orlando International Airport, the required notice period might be stricter due to high demand.


  • Written Notice: Some companies mandate a written notice for cancellations, which can be submitted via email or an online form.
  • Service Agreement: Always review the service agreement carefully, as it will detail the exact terms and conditions of cancellation. This is essential for ensuring an efficient service and avoiding any misunderstandings.

Service Agreement

  • Fully Licensed: Ensure the company you choose is fully licensed and transparent about their cancellation policy.
  • Instant Quote: Many services provide an instant quote online, which can include cancellation terms for quick reference.
New Deals are now available for shipping all types vehicles using our vetted reliable shippers. Compare price estimates & Unlock up 25% off.

Understanding these terms is vital whether you are shipping your car from Orlando FL to New York, need airport transportation to or from Orlando International Airport, or require transport for special events. By knowing the cancellation policy, you can plan your car shipping more effectively and ensure a smooth and efficient service from start to finish. This ensures your experience, whether for airport pickups at baggage claim or navigating seasonal fluctuations, remains stress-free.

Cancellation Fees and Charges

Cancellation fees for car shipping services in Orlando can vary widely, and understanding these fees is crucial for anyone utilizing auto transport services.

No Fee Cancellations

Within Notice Period: Some companies offer no-fee cancellations if the request is made within the specified notice period, typically 24-48 hours before the scheduled pickup.

Standard Fees

Flat Fees: Many companies charge a flat fee ranging from $50 to $200 for cancellations. This is common for services offering door-to-door vehicle transport, whether for local moves within Orlando FL or long-distance routes like Florida to New York.

Variable Fees

Percentage of Cost: In some cases, cancellation fees are calculated as a percentage of the total transport cost. This approach is often used if the cancellation occurs close to the pickup date, reflecting the logistical challenges and costs already incurred by the auto transport service.

Understanding these fees is essential, whether you're arranging airport transportation for vehicles arriving at baggage claim or coordinating car shipping for special events. Being aware of potential charges helps manage your shipping budget and ensures a smooth and stress-free experience when shipping cars. Always review the cancellation terms in your service agreement and ensure your insurance coverage aligns with your needs.


Refund Process and Timeframes

Understanding the refund process for car shipping is essential to ensure a smooth experience with auto transport services.

Processing Time

7 to 14 Business Days: Refunds are typically processed within 7 to 14 business days. This timeframe allows companies to handle all administrative tasks involved in reversing the transaction.

Payment Method

Original Payment Method: Refunds are usually issued to the original payment method used during the booking. This means if you paid by credit card, the refund will be credited back to your card.


Avoid Delays: To avoid delays, ensure all required documentation is submitted promptly. This includes the cancellation request and any other necessary forms as specified by the auto transport company.

Whether you're shipping a vehicle from Orlando FL to New York or arranging local car transport in Orlando, understanding the refund process helps you manage your finances and expectations. Always review the terms and conditions related to refunds when booking your vehicle transport to ensure a hassle-free experience.

Exceptions to Standard Cancellation Policies

Certain situations might warrant exceptions to standard cancellation policies, offering more flexibility for customers dealing with unforeseen circumstances.

Emergency Situations

  • Medical Emergencies: In cases of medical emergencies, many car shipping companies may provide more lenient cancellation policies. This could mean waiving fees or offering a full refund.
  • Unforeseen Circumstances: Situations such as sudden family emergencies or unexpected changes in travel plans might also allow for more accommodating policies. It's important to communicate these issues promptly to your auto transport service.

Last-Minute Changes

  • Higher Fees: If you need to make last-minute changes to your car shipping plans, companies might have stricter policies. This could include higher fees due to the logistics and costs already incurred.
  • No Refunds: In some cases, last-minute cancellations may result in no refunds. It’s crucial to review these policies beforehand to understand the potential financial impact.

How to Cancel Your Auto Transport Service

Cancelling your auto transport service involves a few key steps to ensure a smooth process:

Review Contract

Terms and Conditions: Start by reviewing the terms and conditions of your contract. This document outlines the cancellation policy, any applicable fees, and the required notice period.

Contact Provider

Reach Out: Contact your auto transport provider as soon as possible. The sooner you inform them of your intent to cancel, the better your chances of minimizing fees and complications.

Provide Necessary Information

  • Booking Reference: Have your booking reference and personal details ready. This includes your name, contact information, and details of your vehicle and shipment.
  • Destination and Details: Ensure you provide details about the destination and any other pertinent information that might be needed for the cancellation process.

Submit Written Notice

  • Written Notice: If required, submit a written notice of cancellation. This can often be done via email or through an online form provided by the company.
  • Documentation: Ensure all documentation, such as the original agreement and any other requested forms, is submitted promptly to avoid delays.

By following these steps, you can effectively manage the cancellation of your car shipping service, whether you are shipping from Orlando FL to a destination like New York or within the country. Being prepared and informed helps ensure that your transportation needs are handled with convenience and minimal stress, maintaining safety and cost-effectiveness for your vehicle and personal plans.

Best Practices for Smooth Cancellations

To ensure a hassle-free cancellation of your vehicle transport, follow these best practices:

Plan Ahead

  • Flexible Scheduling: Schedule your car transport with flexibility in mind. Planning ahead can help you avoid last-minute cancellations and associated costs.
  • Consider Timing: Be mindful of peak seasons in Florida, such as holidays, when demand is higher, and scheduling might be tighter.

Communicate Clearly

  • Open Communication: Keep clear and open communication with your provider. Promptly inform them of any changes to your schedule.
  • Professional Contact: Maintain professional contact through the company's website, phone, or email, ensuring all details are clearly conveyed.

Read the Fine Print

  • Cancellation Terms: Always read the cancellation terms in your contract before booking. Understanding these terms helps avoid unexpected fees and ensures your car is delivered smoothly.
  • Insurance and Claims: Review the insurance and claims policy to understand your rights and protections if cancellations are necessary.

By following these practices, you can manage your vehicle transportation effectively, whether shipping a car from Orlando fl or another location in Florida. Ensuring clear communication and understanding your contract helps maintain security, safety, and professionalism throughout the process, providing peace of mind for both the driver and the person shipping the vehicle.


Customer Rights and Protections

Know Your Rights

Consumer Protection Laws:

  • Understand Laws: Familiarize yourself with the consumer protection laws that apply to car shipping and auto transport services in Orlando FL. These laws can safeguard you in case of disputes over cancellations.
  • Federal Regulations: Federal regulations often mandate that auto transport companies provide clear terms regarding cancellations and refunds.

Company Obligations:

  • Legal Obligations: Companies are legally obligated to honor their cancellation policies as stated in the service agreement.
  • Transparency: Ensure the company has clear, written policies on cancellations, refunds, and related claims.

Choosing a Company with Fair Cancellation Policies

When selecting a transport company, consider the following:

  • Reputation: Look for companies with a solid track record in the industry. Reputable companies are more likely to handle cancellations professionally.
  • Transparency: Choose companies that are transparent about their cancellation policies. Clear communication about terms and conditions is crucial.
  • Reviews: Read online reviews to gauge other customers' experiences with cancellations. This can provide insights into the company's reliability and fairness.

Impact of Cancellation on Transport Scheduling

Cancellations can significantly impact logistics and scheduling:

Scheduling Adjustments:

  • Adjustments Required: Companies might need to adjust their schedules, which can impact other customers waiting for their vehicles to be shipped. Last-minute cancellations can cause delays and rescheduling issues.
  • Priority Changes: Vehicles may need to be re-prioritized based on the new schedule, affecting the delivery times of other cars.

Resource Allocation:

  • Resource Impact: Cancellations affect how resources such as drivers, gas, and loading personnel are allocated. This can lead to inefficiencies and increased operational costs.
  • Reallocation: Companies must reallocate resources quickly to maintain an efficient and affordable service for other clients.

By understanding these aspects, you can better navigate the complexities of vehicle transport cancellations, ensuring a smoother process whether shipping a car within Orlando, FL, or across state lines to destinations like California. Always suggest clear communication with your transport provider and thoroughly review all terms before booking.



Understanding the cancellation policy for auto transport in Orlando is essential for ensuring a smooth experience. By familiarizing yourself with the terms, fees, and processes, you can avoid unexpected charges and ensure that your vehicle transport is handled efficiently and professionally. For reliable and professional car shipping services, especially to and from Orlando International Airport, consider reaching out to A1 Auto Transport. Their expertise in auto transport guarantees a hassle-free and secure shipment for your vehicle.

Share this content on social media for a chance to get up to 20% off your next shipment.
Copy link

Joe Webster always knew the auto transport industry would be a great career option. And with decades of experience, Joe is now an established consultant for A1 Auto Transport.

Joe was born in Santa Cruz, California. During high school, Joe worked as a mechanic; a job continued to work part-time during his bachelor's degree.

Email Me

Mylene Rutllant
It’s my number one pick in auto shipping to this day.
★★★★★ choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.

Luis Rodriguez
You have my full support and recommendation!

A1 Auto Transport... From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!

Testimonial by Cristine Benoit
Cristine Benoit
I can safely say this is a legit company that will get the job done.

There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them... Fortunately, I made the right choice with A1 Auto Transport.

David Osallo
We give A1 Auto Transport a big 10 out of 10!

We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

Visit our social, and see what our clients are saying about us:

Ship Your Vehicle With A-1 Auto Today
Customer Images
7790 people shipped using A-1 Auto Transport last week
Scratch-Free Guarantee
Vetted Carriers
Transparent Costs

Our Partners:

Better Business Bureau Accredited
FMCSA Member
INC. 500 Member
VeriSign Secured
AMSA Member

A-1 Auto Transport is a disclosed agent for the following shipping companies:

CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus Drive
Edison, NJ 08837
NO. 17858N
Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd,
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
Copyright © 1988-2024, A-1 Auto Transport - All Rights Reserved.