What is Diversion In Regards To Shipping A Vehicle?

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What is Diversion In Regards To Shipping A Vehicle?
What is Diversion In Regards To Shipping A Vehicle?

Diversion In Regards To Shipping A Vehicle

Generally, once an auto transport carrier determines the route and begins transporting your vehicle, it sticks with it pretty closely. After all, these routes are carefully planned out to ensure that it's the shortest and most efficient route. Otherwise, the carrier may spend more than it needs to on gas and other various expenses.

In some instances though, you may experience unexpected delays in the shipping process. One of the main culprits is known as diversion. It's not quite common, but it does occur, and understanding what it is will help to provide more clarity on the situation should you ever experience it.

The Definition of Diversion

Diversion takes place when the route has to be changed or “diverted” due to an occurrence. It means completely changing the planned route and going a different path than had been planned. Because carriers will usually be transporting more than one vehicle at a time, this can change the order in which they are delivered and result in significant delays to you and major decreases in the profit margins to carriers.

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Why Do Diversions Occur?

Diversions occur due to a variety of reasons. The main reason is often due to weather-related issues. When carriers plan out their routes, the weather is not always at the forefront of their minds, unless it's in regards to a major storm that is gaining considerable media coverage. Auto transport carriers do check the weather and generally have an idea of what to expect based on the route and the season, but sometimes, unpredictable occurrences can take place.

A prime example would be a blizzard or a hurricane resulting in roads being closed or conditions so bad that the auto transport truck would have to wait out the storm.

An additional reason why diversions take place is because of mechanical issues with the transport truck. As they're quite large vehicles, transport trucks can suffer from a host of problems unless they are properly maintained. A situation such as a flat tire or a broken radiator means that the driver will have to wait for it to be repaired. They will often have to drive to a mechanic's shop, meaning that they will have to deviate from the planned route. If it's late at night, they might have to wait until the morning to find a shop that is open.

What Diversion Means for You

Diversion means delays in the delivery of your vehicle. What it doesn't mean is increased costs for you thankfully, as that economical burden falls solely on the carrier. If a diversion does take place, auto transport companies that are professional should contact you via e-mail, text, or a phone call in order to explain the situation and give you an update as to the new delivery date.

Diversions are certainly an inconvenience, but it is something that auto transport companies try to avoid as much as possible. Sometimes, things happen that are entirely out of anyone's control.

A-1 Auto Transport makes every effort to avoid diversions and prides itself on accurate delivery times!


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Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.


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Testimonial
Mylene Rutllant
It’s my number one pick in auto shipping to this day.
★★★★★

Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.

And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.

The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.

When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.

Testimonial
Luis Rodriguez
You have my full support and recommendation!
★★★★★

I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.

The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.

They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?

So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!

If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.

I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!

The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!

Testimonial by Cristine Benoit
Cristine Benoit
I can safely say this is a legit company that will get the job done.
★★★★★

There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.

After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.

Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.

By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.

Testimonial
David Osallo
We give A1 Auto Transport a big 10 out of 10!
★★★★★

We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!

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A-1 Auto Transport is a disclosed agent for the following shipping companies:

Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus drive
Edison, NJ 08837
NO. 17858N
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
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