Elite Auto Shipping Inc

Review Score

2.8 Stars

★★★
2.8 Stars from 11 Review(s)

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Elite Auto Shipping is a privately-owned company situated in Staten Island, New York. The
company has been in existence since 2008. Elite Auto Shipping is fully licensed, bonded, and
insured. It is the holder of USDOT number 2242996 and MC number 656874. The company
serves 48 states and transports over-sized vehicles, trailers, SUVs, and ATVs. They also
transport boats and heavy equipment.
Elite Auto shipping offers door-to- door services as well as terminal to terminal services.
They use one truck and one driver to ship the vehicles to their destination. The company
offers discount services to their students relocating to college and families of military
personnel. Cars are delivered within 1 to 3 days for expedited services. After booking cars
are picked up between 1 to 4 days.
The company's policy allows the client to have direct communication with the driver for
quick updates. Customers are allowed to pay using bankers cheques and the balance to be
paid in cash. Credit cards payments are not allowed. Elite auto shipping does not require
one to sign a contract and there are no cancellation fees. They offer car transport advice for
free.
The company has mixed reviews with the majority of the customers praising it for making
quick deliveries and being straightforward and professional. A few customers alleged that
the customer care desk is unresponsive.
For more information kindly contact the company via the contact information on this page.
“--: I was relocating to college and needed to hire affordable yet effective moving services. They proved themselves to be very reliable and they attended to my request in the most professional manner possible. I enjoyed the discounted services as well. I will definitely hire them again. Doris (Staten Island, New York)”
“I will definitely be working with them again: Elite Auto Shipping Inc offer affordable yet reliable services. They do not charge their clients any hidden costs or cancelation fees. As a first-time client I was a bit clueless. They, however, were quite helpful and provided me with free advice on car transport. Willis (Irvington, New Jersey)”
“Be mindful of this company. No driver, didn't refund the deposit, then has been (for a month) lying about the status of said refund and telling me my bank has it and is actually keeping it (lol). Not sure how the hell they're all 4 and 5 star reviews on other websites. Check out the BBB website for the real details.”
“Agent "Saul" helped from start to finish and I am very happy with his service. I was able to communicate with him at any hour, including Sunday afternoon when the games are on! He explained the shipping process to me and answered questions that I had. He secured a transport very quickly and that company "Green Light" out of Chicago was great to work with as well. Saul was great. Better call Saul! BTW if you're ever in Milwaukee I'm buying you a beer.”
“"Scammers" Elite Auto Shipping Inc took a deposit of $120 to transport a vehicle from South Carolina to Minnesota but were not in a position to ship the vehicle. Refused to refund deposit.”
“Take note that all positive reviews for this company are anonymous. I am a real person. And this company is a real scam. A case had been opened with better business bureau for my dealings with them. The trucker they brokered was 3 days late for pickup and was not going to make destination on time. The brokers acted as if they had nothing to do with it even though they hired him. All customer service that you can get a hold of are rude and don't know what they are doing. Avoid this company at all costs.”
“This company quotes low to get your business and will not stand by their word. They delayed getting my car from TX to MI by over 8 days. Edgar was the associate who kept stalling and won't respond to my emails or texts or even calls. Always made up random excuses and he said you might have to pay more in the end to convince the drivers, so I ended up paying $70 more. I do not recommend their service at all.”
“Driver ruined my car. contacted Cody from elite and he said not our problem call the driver. Seriously scammers!!!”
“If you are on any type of timeline or I WOULD NOT ever sign a contract with this company. They quoted and sent me a contract for shipping my vehicle at one price. The day prior to their estimated pick up date they called and stated they had a driver ready but "the drivers wants more money" and asked me to pay an additional amount above my contracted price. After I told them absolutely not I was not on a timeline and would not pay a penny more then what they quoted and contracted for they asked me to give them more time. One week after their estimated pick up date they refunded my deposit and immediately sent me a new contract as if I had authorized them to ship the vehicle for $250 over the original price. It appears to be their common business practice to get you to sign a contract for one price and then call you at the last minute and ask for more money.”
“This company is absolutely trash!!! At first they say that guarantee they can pick up your car faster than the rest and that drivers call them for pick ups... yeah right. Then they degrade all the other companies to make themselves sound better and as soon as you get your deposit paid they ghost. They don’t respond and refuse to answer questions. Every date they give you is never met and when you ask where your vehicle is they have no clue. If you called dispatch they tell you they will pass on the message. If you ask to speak to somebody in charge they try to make it seem like the person you’ve been dealing with is the person in charge. Terrible customer service and professionalism the dispatcher gets an attitude and refuses to help at all. I have asked where my car is every day for the past week only to be told “give me a sec” or “waiting for response”. I would trust paying a bum the same price to drive it to me rather than work with this company ever again!”

Review Elite Auto Shipping Inc
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