Leaving auto transport reviews of your experience with your auto transport companies is always a good idea. You do not necessary have a responsibility to leave car transport reviews, but wouldn’t you have appreciated reading the same car shipping reviews before you decided upon an auto shipping company? Writing a testimonial can save another person a disastrous experience down the road, or it could lead them towards a really great company. Auto transport testimonials are extremely simple to write as well, you already have all the information you need! Here are some steps to consider that will help you write a good auto transport review.
Before you begin, go over your experience in your head so you determine the tone and direction of your car transport reviews. For example, were you pleased with the experience or was it not up to par?
How did the first contact you had with your auto shipping company go? Start out with describing your unique situation then begin with that question.
Did they offer helpful advice to make the shipping easier or where they very short and not very descriptive? If you have any thoughts on your communication be sure to add them.
How did the pick up go? Was the driver courteous?
Did your car arrive on time without any new scuffs or marks?
These steps or tips to writing a good auto transport review are really just different aspects of the shipping process that you have already thought of yourself. You really just need to summarize your experience with your auto transport company to others know what they can expect as well.
A good place to post your experience or find other auto shipping reviews is transportreviews.com, bbb.org (the Better Business Bureau) or if you had a terrible experience; consumerist.com or ripoffreport.com.
Overview Of Car Shipping Reviews
One of the best things you can do to help decide which auto transport company to choose for all your car moving needs is to read experiences from past customers. These are typically available for just about every company online and will often have some great insight into the strengths and weaknesses of each company. While these can be very helpful in narrowing down your search, it is important to remember most shipping testimonials are unfiltered, so if there is one unhappy customer they may write extremely negative feedback which distorts the facts or even outright lies about the company. On the other hand, some company employees may choose to log into a review site and write reviews about their own company, saying how great it is without disclosing that they actually work for the company. Finding balanced customer feedback is well worth the time once they are located, thoughThe first major problem with vehicle shipping reviews of any company is dealing with irate customers or former employees. Both of these two groups will often write dishonest testimonials just as a way to vent their frustration at a company or former employer. These people will often make up extraordinary stories about how bad the company is and give them zero or one star. These are often easy to spot and should generally just be disregarded if there is only one or two of them. Another thing to try to check for is if there are multiple very negative feedback that sounds like they were written by the same person. It is often possible to determine if several of these are written by the same person but under a different screen name by reading through them. If you believe this is the case, it’s best to just ignore those reviews altogether.
The first major problem with vehicle shipping reviews of any company is dealing with irate customers or former employees. Both of these two groups will often write dishonest testimonials just as a way to vent their frustration at a company or former employer. These people will often make up extraordinary stories about how bad the company is and give them zero or one star. These are often easy to spot and should generally just be disregarded if there is only one or two of them. Another thing to try to check for is if there are multiple very negative feedback that sounds like they were written by the same person. It is often possible to determine if several of these are written by the same person but under a different screen name by reading through them. If you believe this is the case, it’s best to just ignore those reviews altogether.
The Many Fake Vehicle Transport Reviews On The Web...
On the opposite side of the testimonials, a spectrum is when people write overly positive testimonials because they either work for the company, are hired by the company to write reviews or are friends or family of the company. These can be just as dishonest as their negative counterparts. The same advice for ignoring these overly positive reviews should be followed as they really cannot be trusted to give any real value to the reader. Sometimes it can be hard to tell the difference between real and fake feedback.
Once you’ve weeded through all these extremely negative and extremely positive testimonials, you’ll be left with the real, honest company review. Most of the time, an honest review will have both positive and negative things to say about the company and will explain their position for each. It is important to remember that it is impossible for any company to be completely perfect one hundred percent of the time and if a review says something like, “Company x was a little late on the delivery time but kept me informed that they were running late due to unexpected construction,” this may sound like a negative because the delivery was late. However, it may actually be a positive thing. It is good that the company was upfront and honest about being late and stayed in constant communication with the customer.
Deciding Which Company To Use From Looking At These Reviews
After reading through all the relevant auto transport reviews and deciding which company you are going to go with, it is important to remember where you found these reviews. This is because it is best to also write a review of your experience with the company once your shipping transaction is completed. When writing an auto transport review, keep in mind the types of things you wanted to hear about in a review when you were reading them. Writing a bit about the friendliness, trustworthiness, timeliness and quality of the services is important regardless of whether you had a good, bad or average experience with the company.
Writing a review does not have to take too long and it can really just be a paragraph or two explaining how you felt the company did on each area. Good reviews will often explain not only the exact cut and dry details of the experience but also what the company did to fix any problems or any extenuating circumstances which may have contributed to any problems. Also, remember that it is good to leave a glowing review of any extras you thought were exceptional. For example, if you had the pleasure of working with an extremely nice driver who went out of his way to ensure you were completely satisfied with the entire experience, write something about that.
As with any type of reviews, auto transport reviews are written not only for potential customers but also for the company itself. Most good companies will go through periodically and read the reviews people are writing so they can work to improve their service. Giving an honest review will help the company learn from any mistakes they made and continue to focus on areas where they already excel. A well written, honest review will provide valuable information to many people and since it’s online there is a good chance it will be available for potential customers and the company to read for years to come. Taking a few minutes out of your day to review a company is performing a great service to an untold amount of people for a long time to come.
Whether reading or writing auto transport reviews, it is important to try to find the best, most honest parts of any experience. If you are reading a review, it may be smart to ignore some examples of things that sound unbelievable and just focus on more believable anecdotes. When writing a review, please make sure you are not sensationalizing every detail but rather just stick to the simple, honest truth of the matter and always include all relevant details to the situation. Once you’ve read the reviews for our company and have seen that we provide quality services, go ahead and fill out a quote form to get your auto transport underway!
Written By:Joe Webster
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.