What To Expect From Auto Transport Trucking Companies

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What To Expect From Auto Transport Trucking Companies
What To Expect From Auto Transport Trucking Companies

Researching auto transport trucking companies can be confusing if you do not know what to expect. For one, the shipping industry is full of thousands of companies. Secondly, there are many services offered by these companies. Understanding what you need is the best way to narrow down to the most reliable companies.

So, what should you expect from auto transport trucking companies?

Price quotes

One of the ways to determine whether a company is good enough is by their prices. Most shipping companies will have their prices displayed on their website. They might also explain how they determine the prices, for example, by mileage or location. These quotes should enable you to compare the trucking companies before settling on your choice. At A-1 Auto Transport, you can calculate your costs online for free.

After settling on a quote, your company should offer you a payment method that is convenient. Some companies will ask for a refundable deposit while some will not refund. In that line, a receipt should be issued to acknowledge payments.

Professionalism

The transporting job is complex and requires expertise. Your company should have professionals who can handle cars, understand the legal requirements, and relate to customers. For example, when a driver is sent to pickup your car, do they know how to inspect it?  Does the company handle your queries competently?

A skilled company should also possess the right equipment for shipping. For example, they should have modern trailers, cranes, containers, forklifts, and a technology for tracking your vehicles. These facilities ensure that you get efficient services.

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Fast service

You probably need to transport your car across the country or internationally. You, therefore, must look for a company that has as many networks as possible. Some auto transport trucking companies specialize in certain regions or states. Ask or check the website if the locations fit your shipping needs. If a company has established routes, they will ship your car as fast as possible. Reliable companies should pickup and deliver your vehicle within the given window. In addition, they will accommodate your shipping needs. Some firms even guarantee a refund if they do not deliver on time!

Insurance

During the complex transportation process, anything could happen to your car. Your trucking company should cover for damages during transit. For your keeps, ask for the Certificate of Insurance. Check for cargo limit, workers comp, liability amounts, and deductibles on the document. Let your company tell you what their cover insurers. It is also important to understand whether the company has an in-house department to handle protection services.

Full service

There are several processes involved in shipping a car. Typically, you need your vehicle to be picked up, transported, and delivered. Some trucking companies will contract different services which might complicate the process. Auto transport trucking companies should offer you a full range of services for a smooth process. If you are dealing with a broker, be ready to have them coordinate the shipping for you. At the basics, your company should offer services such as

Contracts, terms and conditions

Terms and conditions are your user agreement contract with your company. These conditions define the company’s as well as your own liabilities. The contracts also help you understand how the company works. You may access the terms and conditions online. However, ensure that any special negotiation is written and signed.

Using this contract, you will know what to expect and the guarantees offered by the company. This document will be your advocate in the case things turn out ugly with your shipper. Remember to read and understand your contract. It should be straight and clear.

Cooperation

You are probably confused about shipping your company. A reliable trucking company should explain as much as they can to clear your doubts. You should get advice on what to do during the shipping process. For instance, when will your vehicle be picked, how do you track it, when is the delivery date, and what permits do you need? Such information will give you the peace of mind you need before you get your automobile. On your part, be ready to cooperate to get better services.

Having these expectations in mind, you are in a better position to find the most reliable auto transport company. Important to remember no rules are cast on stones, as long as something does not compromise your property, be ready to negotiate.


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Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.


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Testimonial
Mylene Rutllant
It’s my number one pick in auto shipping to this day.
★★★★★

Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.

And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.

The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.

When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.

Testimonial
Luis Rodriguez
You have my full support and recommendation!
★★★★★

I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.

The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.

They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?

So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!

If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.

I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!

The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!

Testimonial by Cristine Benoit
Cristine Benoit
I can safely say this is a legit company that will get the job done.
★★★★★

There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.

After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.

Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.

By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.

Testimonial
David Osallo
We give A1 Auto Transport a big 10 out of 10!
★★★★★

We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!

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A-1 Auto Transport is a disclosed agent for the following shipping companies:

Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus drive
Edison, NJ 08837
NO. 17858N
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
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