Researching auto transport trucking companies can be confusing if you do not know what to expect. For one, the shipping industry is full of thousands of companies. Secondly, there are many services offered by these companies. Understanding what you need is the best way to narrow down to the most reliable companies.
So, what should you expect from auto transport trucking companies?
One of the ways to determine whether a company is good enough is by their prices. Most shipping companies will have their prices displayed on their website. They might also explain how they determine the prices, for example, by mileage or location. These quotes should enable you to compare the trucking companies before settling on your choice. At A-1 Auto Transport, you can calculate your costs online for free.
After settling on a quote, your company should offer you a payment method that is convenient. Some companies will ask for a refundable deposit while some will not refund. In that line, a receipt should be issued to acknowledge payments.
The transporting job is complex and requires expertise. Your company should have professionals who can handle cars, understand the legal requirements, and relate to customers. For example, when a driver is sent to pickup your car, do they know how to inspect it? Does the company handle your queries competently?
A skilled company should also possess the right equipment for shipping. For example, they should have modern trailers, cranes, containers, forklifts, and a technology for tracking your vehicles. These facilities ensure that you get efficient services.
You probably need to transport your car across the country or internationally. You, therefore, must look for a company that has as many networks as possible. Some auto transport trucking companies specialize in certain regions or states. Ask or check the website if the locations fit your shipping needs. If a company has established routes, they will ship your car as fast as possible. Reliable companies should pickup and deliver your vehicle within the given window. In addition, they will accommodate your shipping needs. Some firms even guarantee a refund if they do not deliver on time!
During the complex transportation process, anything could happen to your car. Your trucking company should cover for damages during transit. For your keeps, ask for the Certificate of Insurance. Check for cargo limit, workers comp, liability amounts, and deductibles on the document. Let your company tell you what their cover insurers. It is also important to understand whether the company has an in-house department to handle protection services.
There are several processes involved in shipping a car. Typically, you need your vehicle to be picked up, transported, and delivered. Some trucking companies will contract different services which might complicate the process. Auto transport trucking companies should offer you a full range of services for a smooth process. If you are dealing with a broker, be ready to have them coordinate the shipping for you. At the basics, your company should offer services such as
Contracts, terms and conditions
Terms and conditions are your user agreement contract with your company. These conditions define the company’s as well as your own liabilities. The contracts also help you understand how the company works. You may access the terms and conditions online. However, ensure that any special negotiation is written and signed.
Using this contract, you will know what to expect and the guarantees offered by the company. This document will be your advocate in the case things turn out ugly with your shipper. Remember to read and understand your contract. It should be straight and clear.
You are probably confused about shipping your company. A reliable trucking company should explain as much as they can to clear your doubts. You should get advice on what to do during the shipping process. For instance, when will your vehicle be picked, how do you track it, when is the delivery date, and what permits do you need? Such information will give you the peace of mind you need before you get your automobile. On your part, be ready to cooperate to get better services.
Having these expectations in mind, you are in a better position to find the most reliable auto transport company. Important to remember no rules are cast on stones, as long as something does not compromise your property, be ready to negotiate.
Written By:Joe Webster
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.