Your Responsibilities When Using A Professional Auto Transport Service

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Your Responsibilities When Using A Professional Auto Transport Service
Your Responsibilities When Using A Professional Auto Transport Service

If you make the wise decision of hiring a professional auto moving service to transport your car to your new home, it is important to remember that you still have certain tasks and duties that you must take care of.

Your primary responsibility is to find the best method and the best company to help you move your belongings. First, make sure to shop around for the best shipment and insurance rates. Compare prices and, as you narrow down your possibilities, check to make sure each company has the following:

  • Make sure the transportation company is registered with the Federal Motor Carrier Safety Administration (FMCSA) by going to protectyourmove.gov. Here, you can also check the complaint record of any mover, broker, or moving company.
  • Avoid mover’s fraud and other scams by asking to see a company’s U.S. DOT number.
  • Any licensed and reputable vehicle transportation service will give you a booklet (free of charge) that explains in great detail the transportation process and what your responsibilities are during the move.
  • Be sure to watch this PSA, which covers all of these tips in greater detail.

Once you find a reputable and legitimate moving service, you move into the second stage of responsibilities that you must undertake for a successful move. These include:

  • Reading and understanding all the paperwork and moving documents that are issued by your chosen moving service.
  • Block out time to be available for pickup and delivery dates. If you can’t be available for any reason, be sure to assign a knowledgeable representative to be present on your behalf.
  • Also be sure to be courteous and inform your moving service if you need to change any dates for any reason.
  • Refer to this detailed handbook, issued by the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration for more information regarding your next steps.

As the shipping date gets closer, it is important to begin documenting the condition your car is currently in. Be sure to:

  • Wash your car. This will help you spot even the tiniest of marks on the exterior of your car.
  • Remove all personal belongings from the interior of your car. Not only will this make it easier for you to check for any previously-incurred interior damage to your vehicle; it will also make the shipping process easier and safer, as personal items may shift during the move and cause damage to your vehicle.
  • Check for any leaks. Make sure your engine and battery are both leak-free. Once again, the transportation process can be a bit rough on a vehicle. If any part of your automobile is just a bit fragile, the strain of traveling might cause some serious damage to the car.
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Essentially, be sure to treat your car like you would if you were taking it in for a state inspection. Be sure to use this incredibly useful resource to find out what moving resources you might have at your disposal, depending on what state you currently live in.


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Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.

Email me - info@a1autotransport.com


Testimonial
Mylene Rutllant
It’s my number one pick in auto shipping to this day.
★★★★★

Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.

And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.

The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.

When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.

Testimonial
Luis Rodriguez
You have my full support and recommendation!
★★★★★

I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.

The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.

They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?

So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!

If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.

I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!

The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!

Testimonial by Cristine Benoit
Cristine Benoit
I can safely say this is a legit company that will get the job done.
★★★★★

There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.

After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.

Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.

By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.

Testimonial
David Osallo
We give A1 Auto Transport a big 10 out of 10!
★★★★★

We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!

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A-1 Auto Transport is a disclosed agent for the following shipping companies:

Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus drive
Edison, NJ 08837
NO. 17858N
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
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