What Are Freight Forwarders?

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What Are Freight Forwarders?
What Are Freight Forwarders?

What They Are, And What They Do

When you're dealing with some heavy shipments, it's almost a certainty that your smarts are in order when you enlist the service of a freight forwarder.

They're not behemoths designed to break the ice or bust up battleships. Their only purpose is to transport imports and exports back and forth from overseas port to port. A forwarder's main function might surprise you: you're looking at a representative for safe travel. In other words, if a company ever has issues or disputes with shipments, a freight forwarder handles them all. In addition, they can also narrow down the field of carriers, simplifying the shipment process. Handling specific requirements and facilitating the deal with trade legalities are also on the repertoire of the freight forwarder.

Don't Companies Have Their Own Transportation Services?

The fact is this: yes and no. Logistics is a very specialized field, and while car transport companies do have their resources for car shipment transportation, to ensure the protection of goods, a freight forwarder wins out in many ways, like....

  • Appropriate Handling of Paperwork
  • Quality Condition of Goods
  • Prompt, Safe, Efficient, and Cost-Effective Delivery
  • Even Airfare for the Customer

Can't Beat That – So Where Do I Get One?

Do your research. Because there's a lot of competition out there. And never, ever, ever rush into a relationship with a freight forwarding company. Period.

The fact is you'll have a long-term partnership with any company you choose, so make sure you choose one that fits your bill. There are a variety of quotes and estimates out there, and some companies, unfortunately, utilize some unethical means to catch their customers. Watch out for those.

Referrals from friends and/or family members tend to help out – although if none of your friends or family members have any need for freight forwarding, that resource is, unfortunately, a no-go! No worries, though, as you can even check up on the Household Goods Freight Forwarders Association of America (HHGFFAA) and the American Moving and Storage Association (AMSA) for more information on any given freight forwarding company. The Better Business Bureau (BBB) is also a great place to do some research.

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Your Product: The Most Important Piece of the Puzzle

There's something grand when you look at the spectacle of a company that practically pulls in and ships out all your goods on a magnificent Titanic, unsinkable and insurmountable. Needless to say, freight forwarders are islands made of steel, surface leviathans designed to champion the seas without fail.

However, these monster ships are, of course, made of steel. So they can sink.

Typically, freight forwarding companies offer insurance for your product. The most important piece of your corporate puzzle. No one wants to see your goods go down where the real Titanic sits. And if it just so happens that a big meteor falls from the sky and breaks your freight forwarding ship in two, your goods are covered! That's the important thing.

You can rely on a good freight forwarding company to do these things:

  • Replacement Cost Protection (covers repair, replacement, or reimbursement)
  • Depreciation Value Coverage (covers repair, replacement, or reimbursement of lost goods)
  • Basic Liability Coverage (a no-brainer, really)

On the Subject of Documents....

Yes, it's always a scary thought: paperwork. In addition to worrying about your goods traveling across troubled waters sometimes, there's the sickening feeling of having to deal with all the paperwork.

Trade is a tough business.

As mentioned earlier, though, a reputable freight forwarding company handles all of that for you. No ifs, and, or buts.

Typically, you can expect inventory handled from top to bottom, the bill of lading always done right and submitted correctly, and customs prepared perfectly. When you think about it, that's their job!

They're About the Shipment of Goods

Plain and simple. At first, I know, it might seem redundant to go through a 'middle man' like a freight forwarder.

But it's well worth it. After all, it's about your product such as your vehicle – the safety of your vehicle, the quality of your vehicle, and the sanctity of your vehicle. And you can't put a price on that.

When you're dealing with some heavy shipments, it's almost a certainty that your smarts are in order when you enlist the service of a freight forwarder.


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Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.

Email me - info@a1autotransport.com


Testimonial
Mylene Rutllant
It’s my number one pick in auto shipping to this day.
★★★★★

Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.

And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.

The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.

When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.

Testimonial
Luis Rodriguez
You have my full support and recommendation!
★★★★★

I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.

The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.

They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?

So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!

If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.

I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!

The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!

Testimonial by Cristine Benoit
Cristine Benoit
I can safely say this is a legit company that will get the job done.
★★★★★

There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.

After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.

Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.

By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.

Testimonial
David Osallo
We give A1 Auto Transport a big 10 out of 10!
★★★★★

We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!

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A-1 Auto Transport is a disclosed agent for the following shipping companies:

Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus drive
Edison, NJ 08837
NO. 17858N
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
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