What are the Signs That You Are Not Dealing With A Professional Auto Moving Company?
Professionalism requires that things are done the way they should, with expertise and transparency. A professional will know how to do things effectively and have the confidence to execute them. An auto moving company will show its professionalism in the way they handle their work. You will need to hear what other people are saying regarding a mover. Do your research, check with friends and ask questions. Do not enter into a contract until you are confident that the person you are dealing with is qualified to offer shipping services.
Here are the pointers:
Licenses and certificates
Is the mover licensed to operate locally and in all countries under which they provide services? Check for permits and let them verify with documents that they are indeed valid. A certificate will show whether the professional has the required skills, equipment and trained staff to operate such a business. Let the company give you a copy of the same.
Any insurer/ underwriter will work with a legally certified company. Therefore, ask the professional mover whether they offer insurance covers and who their underwriter is. Again, the professional must be able to provide a cover as per your choice, whether a full cover or released value protection.
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How they give estimates
A professional moving company will want to conduct a physical visit to see the items that need to be moved. That will ensure that their assessment is realistic and thus there will be no surprises. Any company that gives their estimates just by listening to your story is not worthy contracting, in fact, it could be a scam.
They do not ask for a deposit
A company that asks for a deposit before doing the work is not worthy of the deal. A professional will first do the job first as per the contract and then invoice for payment. Do not pay any deposit for a promised service. If they insist, walk away - better a broken deal than being duped by unscrupulous persons.
Rights and responsibilities booklet
Every company is supposed to provide you with the Rights and Responsibilities booklet, which encapsulates all that the service provider is supposed to offer you. It gives you insight into the basics in this industry so that you can make informed choices.
They will have a base
Take a step back if you find yourself dealing with a briefcase outfit that is purely online based and whose preferred meeting points are in hotels. Only deal with a moving company that has a point of contact where you can go back in case you lose your valuables or are dissatisfied by their service in any way.
Go for a company that is worth working with. You need a professional, not a quack who will try to hood-wink you, waste your time and rob you of your hard earned money. For this reason, take your time and conduct thorough research. You had better pay more than end up with a fraudster.
Written By:Joe Webster
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.