Questions To Ask A Professional Auto Moving Service Before Hiring Them

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Questions To Ask A Professional Auto Moving Service Before Hiring Them
Questions To Ask A Professional Auto Moving Service Before Hiring Them

What is the Questions To Ask A Professional Auto Moving Service Before Hiring Them?

You don’t want to sit and assume the moving company you chose is the best there is in the industry. No, you must interrogate them to make sure they are the real deal. Do not shy away from asking them the real tough questions. In fact, if you spare your service provider from this, you may end up paying a very high price.

Here are a few leading questions you should ask the mover.

How long have you been in business?

Working with a newbie should not be an option. I am sure you are not ready to be a research element and maybe a statistic of how moving can be hectic. Let the company tell you the number of years they have been in operation, unique cases they have handled and the worst and best experience they’ve ever had.

What are your moving charges?

Different companies have different quotations for their services. Get as many quotations as possible and go through them, checking exactly what their packages offer. Some companies will ensure that their quotations appear cheaper but they will have numerous hidden costs. Do not just go for the cheapest, be keen on the details.

A-1 Auto Transport can help you move your household goods nationwide. Call 888-509-3213 to get a free, no obligation to buy price quote on interstate moving services.

Are there sub-contractors involved?

Inquire about other companies that may be contracted to help with your move. Verify that these also have the necessary licenses and permits. I am sure you do not want to move with someone who will later turn on you once you are at the border.

What type of insurance do you offer?

There are two insurance options for you, released-value protection and full value protection. The former is standard but the latter is based on valuation of a customer’s items. Go for a mover that offers the full value protection since you are assured of full compensation.

Can you give me references?

These should be from customers who have used the company’s services before. Ask for a list of them and single out a few that you contact. That will give you a better view of what you expect and whether you will go ahead and sign the contract. If you feel the mover is in any way trying to be evasive, don’t waste your time and resources. Move on.

 What licenses do you have?

If it is a pet moving company operating in the US, confirm it has been certified by IPATA. Also find out if it is a member of the global alliance of professional moving companies which regulates moving of household goods and personal effects from one country to another. This information will give you peace of mind that you are dealing with professionals.

Do not fall into the trap of blindly trusting whatever you are told. It is you who will suffer should you make the wrong choice. Remember, this is a service industry – there are very many moving companies out there, you lose one you get another. So do not spare your questions, ask until you are satisfied.

Joe WebsterWritten By:Joe WebsterConnect with Joe Webster on facebookConnect with Joe Webster on linkedin

Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.

Email me - info@a1autotransport.com

Satisfied Customers

“I am meticulous when it comes to everything. At first, I was thinking of just driving all the way to Illinois from New Jersey. A friend recommended me to go to A1 Auto Transport and told me a lot of good things about them. I refused initially because I had filed a 4 day leave just to drive and visit my mother. But things did not go well. My boss asked me to cancel my leave because a very important client asked for an urgent meeting, and the manager could not attend to it. I was hopeless and took the risk of asking help from A1. The notice was short and I forgot I needed to inform them in advance. After a couple of hours, I received a call and they told me they found a way to book me with no extra fees. I am so thankful I got to attend to my work matters. I did not get to see my mother, but the vehicle and items inside it were in perfect condition as if it was me who took care of it. I owe you guys big time! I got one huge deal from our client.”

“The plan was to ship my car from California to Utah. I went through nearly 20 quotes after using an auto shipping site which linked to a bunch of brokers. Finally, I found A1 Auto Transport, a company with its own trucks with great reviews. I was sold. Joe was very competent, gave off the impression he’d done this a million times, and it really showed throughout the transport. He listened to my request carefully, offered me several options, stayed in touch during the transport, and made sure I was happy with everything. Overall, a great company which I would definitely recommend to others!”

“I’m so glad I met you Joe!! A truly fortunate experience. Having to transport a car to Minnesota, I was stunned to see the company, who was supposed to take care of it, just vanish. I couldn’t reach them anymore, like they went bankrupt overnight. However, I was lucky enough to not pay anything, so I simply researched some more until I found A1 Auto Transport. Joe answered my call the first time and we soon agreed on a date and a quote. Unfortunately, I got caught up in work and forgot about it. The order was not confirmed, so Joe must’ve thought I changed my mind. I called him the next day and arranged for a new date. This time, I made a note on my phone and it went well. I replied to his email this time, and the driver arrived at a parking lot down the street on time, as promised. The driver was nice enough to not mention my previous mistake. He delivered my car in just 3 days. Upon careful inspection, there were no scratches or damage done to it during transport. Joe was there along with the driver and they both waited patiently until I was satisfied. Thanks!”

“A1 Auto is kind of like your favourite mom and pop pizza parlour, the one you can’t get enough of despite all the new, expensive avant-garde pizza shops that have mushroomed conspicuously across the entire neighbourhood and seem to have taken over the whole world...but not you. Because you value quality and genuine customer service, and know this business understands and works doubly hard to give you your money’s worth. I’ve been using A1 Auto Transport whenever I left California for business: they may not be the cheapest car transporters around, but the sheer professionalism, dedication, and heart they put into their work is just amazing and worth my every dime. I’m probably one of the most sceptical people you would ever meet. I’m rarely convinced when bombarded with dubious, self-congratulating ads of companies that look like they’ve spent tons of money on marketing materials just to lure your average guy in. A1 Auto Transport is the complete opposite of these companies. My car always arrived promptly on schedule, never with a hint of scratch or dirt or damage, and they keep me updated every step of the process. When you’ve found a company whose genuine care for their customers comes naturally, you stand by them no matter what. It’s the most logical thing to do.”

“A1 Auto Transport helped me move a vehicle to Iowa from Houston. I was a bit nervous, no knowing much about such services. Thanks to Joe, I was able to clear the fog a little. He answered all my questions and explained everything in a way that left no room for interpretation. The details were straightforward. I picked Sunday as the pickup date, since I wasn’t at work, and they accommodated me. The truck arrived an hour early, yet the driver patiently waited for me to arrive. He thoroughly checked my car for scratches or anything that might affect the transport then drove it onto the truck. I was given a 2 day time window during which the car was supposed to arrive in, and it got to Iowa in the evening of the first day. The trip didn’t damage it at all. Next time a friend wants to move, I’ll surely recommend A1 Auto Transport.”

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A-1 Auto Transport is a disclosed agent for the following shipping companies:

Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus drive
Edison, NJ 08837
NO. 17858N
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
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