Hiring an auto transport company today is a relatively straightforward process, but there are still some common mistakes that many people make when hiring one for the first time.
The good news is that many of these mistakes are extremely easy to avoid if you're aware of them. Here are the most common mistakes that new auto shippers make:
Not Researching the Auto Transport Company
These days, with the internet, there's no excuse not to do your research when it comes to choosing an auto transport company. Many first-timers don't bother to do their research, which can sometimes mean that they end up choosing a sub par company or, worst case scenario, a company that scams them. Also, make sure to ask about the insurance coverage that the company offers. Depending on your needs, you may need to increase it or alter it a bit.
The simplest way to research a company is to visit the Better Business Bureau's website at www.bbb.org. Virtually all of the credible auto transport companies, such as A-1 Auto Transport, will be listed on there, and you'll be able to view customer reviews and ratings. Besides the Better Business Bureau's website, a simple Google search will also show if a company is credible or not.
Overpaying is also a common mistake that first-timers make, with many of them choosing the first auto transport company that gives them a price quote. While many auto transport companies offer similar rates, auto transport rates can differ greatly depending on the company, even if it's for the exact same route. Make sure to shop around to see what prices are being offered and also make sure to avoid any hidden fees. It's best to ask upfront if there are any hidden costs that you should be aware of. Most Auto Transport companies, such as A-1 Auto Transport, offer free instant quotes online.
*Don't always choose the lowest price. It's better to choose a company that is credible and offers you a reliable, high-quality service than one that offers the lowest price but poor service.
Not Having the Right Documents
You will need to have the right documents in order to legally ship your vehicles, such as the vehicle registration or certificate of insurance. If you're shipping your car internationally, you will need additional documents. The auto transport company that you choose should inform you of what you need, but otherwise, make sure to ask them. You don't want to have any unnecessary delays or to pay extra fees because you have the wrong documents.
Leaving Personal Items in the Vehicle
You should always make sure that you empty out the vehicle before it's picked up for delivery. Auto transport companies are not allowed to transport cars with personal items in them. Make sure to check the glove compartment, under the seats, and the trunk before the driver arrives.
Make sure not to make the mistakes mentioned above, and your first auto transport experience should go well. At A-1 Auto Transport, we pride ourselves on the customer service that we offer. Contact us today for your free no obligation quote!
Written By:Joe Webster
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.