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I Move Auto

Wilmington, DE, 19801, USA

Review Score

3.4 Stars

3.4 Stars from 5 Review(s)
I Move Auto is a motor vehicle transportation and shipping brokerage company based in Wilmington, Delaware. They ship cars across the United States including to Alaska, Puerto Rico, and Hawaii. They also ship to certain parts of Canada. The company deals in the shipping of the cars, trucks, SUVs, RVs, and motorcycles. They also transport oversized and inoperable vehicles. Their shipping options include both open-air carriers and enclosed carrier shipping. The company has a pricing model based on a few variables, which include time, distance and route, type of shipping, and the season. With regard to time and distance, your price goes up if your pick up is off any main roads or in a place that is harder to access. It also goes up if you require any expedited shipping. Enclosed shipping also tends to cost more, since they use more expensive equipment such as soft tie downs, and carries a larger insurance cover on your vehicle (Up to $1,000,000). The provide storage to those who require it for any reason. I Move Auto through their website, encourage you to try and schedule your car shipping through the low season, November to February, since the prices are fairer. They have a lot more advice on their website as well, so it would be prudent to check it out before shipping. The company can be reached through the contact information provided on this page.
“I would hire them again!: I Move Auto is a very professional mover that offers the best services around. They are very helpful and offer all the information and assistance that will enable you to have an easy move. I also had a situation in which I needed temporary storage and they provided this. Samson (Wilmington, Delaware)”
“reliable but affordable move: I relied on I Move Auto to safely ship my car and they were well-equipped and experienced to handle my request. I made good use of the lower rates during the low season so as to have a reliable but affordable move. I rate them very highly. Tracy (Philadelphia, Pennsylvania)”
“Please do not use this broker. They will verbally make commitments that seem to meet the customers needs such as the customers selection of day and time of delivery but once they identify a carrier, they don't communicate with the carrier the information that the customer provides. Once the customer realizes this, they do nothing for them and instead puts the responsibility on their head to make amends with the carrier. This is bad customer service and is unethical practice. In my case, the carrier did not stick with the time that I requested and ended up taking my car in their possession to another city requiring that I pay a storage fee to pick up my car. When I arrived at the hidden address, my car was not in storage but was out in the open nearby a street with the doors unlocked.”
“Would definitely use them again. I Move Auto was professional, courteous and gave me all the information I needed to understand how the auto moving process works. It made the whole experience easy and stress-free. Oh yeah, affordable was good too!”
“Are you looking for a driver who will use your car as their personal motel room and trash can while delivering your car 4 days late, not answer your calls or texts, not know the different transport laws between states, and tell you they take a specific payment method and then refuse that method at delivery? Then look no further! I remained patient with this driver due to the fact that he didn’t know the laws in Florida but my patience waned when he suddenly required a new payment method at pick up. Then I found a beer bottle and greasy rags and packaging for some car part inside my car. Guessing he decided to use my car as his hotel so as to not cut into his profits. Imoveauto claims no responsibility for this since they aren’t the driver but they should accept some liability since they found him. They have assured me they won’t use him again but I’m not sure how that helps me. They told me they would refund their fee but now they are refusing. This company is a bunch of scammers.”

Review I Move Auto
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