What You Should Be Asking Your International Car Shipping Broker

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If it's your first time shipping your vehicle or transporting a motorcycle internationally, you may not know where to begin in trying to find an auto transport company that is reliable, affordable, and secure. It's not as difficult as a process as you might think though. Considering some of the dubious companies that are out there, it does help to have a list of questions ready to ask them. The following is a list of questions that you should ask, as well as the answers that you should be looking for:

What is Your Website Address?

If you ask an auto transport company if they have a website and they answer no, then move on to another company. Every legitimate auto transport company will have a website today, which will also provide more information about their services, licenses, and contact information. Regardless if they have a website or not, look them up on the Better Business Bureau at www.bbb.org to check out customer reviews and their reputation.

A-1 Auto Transport ships vehicles worldwide. Click here or call 1-800-518-8708 to get a free, no obligation to buy price quote to ship your car.

What Are Your Shipping Rates?

You should specifically ask them what their standard shipping rates are for a vehicle, namely in terms of its size and weight. Also, be sure to ask what their policy is on having to pay taxes and import duties, such as if it's included in the price or is your responsibility.

What Types of Insurance Are Available?

Every auto transport company, especially one that ships internationally, will offer some form of insurance. However, every auto transport company has a different policy, so be sure to ask them for the exact details of their insurance coverage, as well as any alternative options available. It helps to explain to them your own particular needs and to see if they have an insurance policy that can handle them.

Are There Any Hidden Fees?

There are some auto transport companies that may have various hidden fees present in addition to their regular shipping fees. Make sure to ask them directly if this is the case with the particular company.

Have You Been Licensed by the Federal Maritime Commission?

Any international transport company based out of the United States will be licensed with the Federal Maritime Commission, also known as the FMC. You can visit their website at www.fmc.gov to search for the name of the company and to find their FMC number just to be on the safe side.

What Are the Documents That I Will Need?

You will need certain documents in order to ship your vehicle internationally. Some of these documents may not be readily available. Ask them to provide you with a list of what you will need, which will save you a considerable amount of stress and help you to avoid any unnecessary delays.

What Vehicle Preparations Should I Make?

Ask them how you should prepare your vehicle for shipping. Do you have to remove all of your personal items? Should the gas tank be completely empty? These are all things that you should know of ahead of time.

Can You Please Provide Me With an Estimate?

Ask them for a cost estimate based on the information that you've provided them. Many auto transport companies will have a free instant quote calculator on their website, but it's best to speak with a representative directly and ask them to provide you with one.

What is the Estimated Shipping Time?

Make sure to have them tell you the estimated shipping time. They won't be able to give you the exact date, but they should give you a ballpark estimate, such as "within 2 weeks."

Do You Offer Any Discounts or Special Promotions?

You should ask them if they can offer you a special deal or discount, such as if you're planning on using them again or are shipping more than one vehicle at a time. Don't be unrealistic or demanding, but it certainly doesn't hurt to ask!

So there you have it. Ask an international shipping company the above questions and you should be good to go!

A-1 Auto Transport will be happy to answer all of your shipping questions! Contact us immediately.

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Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.

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Mylene Rutllant
It’s my number one pick in auto shipping to this day.

Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.

And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.

The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.

When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.

Luis Rodriguez
You have my full support and recommendation!

I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.

The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.

They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?

So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!

If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.

I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!

The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!

Testimonial by Cristine Benoit
Cristine Benoit
I can safely say this is a legit company that will get the job done.

There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.

After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.

Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.

By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.

David Osallo
We give A1 Auto Transport a big 10 out of 10!

We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!

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A-1 Auto Transport is a disclosed agent for the following shipping companies:

Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus drive
Edison, NJ 08837
NO. 17858N
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
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