What to Do If Your Mover Is Late To Arrive

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What to Do If Your Mover Is Late To Arrive
What to Do If Your Mover Is Late To Arrive

Things to Do If Your Mover Is Late To Arrive

Many people will tell you that you need to hire a moving company to transport your belongings to your new home for convenience purposes. It is just what anybody moving houses would prefer especially considering the stress involved in packing and in the actual move. However, did you know that there are times when your mover may be late to arrive? You need to be prepared on how to deal with such moving challenges. Here is a guide on what to do if your mover is late to arrive.

Avoid panicking

If your mover is late by a few minutes, or hours, you have no reason to panic; if anything, you have all your belongings with you. The best thing to do is to establish the reason why the mover is late. After you have comprehensive information on your mover’s state of affairs, you can make the next decision on the way forward. Perhaps, they have delayed offloading, or they are in a traffic jam; in such a case, you would not rush to look for another moving company.

Communicate with the head office

If your mover does not arrive at the agreed time, contact your moving company’s head office to find out what the problem might be, and try getting a solution. Usually, the head office will have an explanation why the mover is late. However, the best moving company will communicate earlier in case of delay issues, as being late is unacceptable especially where business is involved.

A-1 Auto Transport can help you move your household goods nationwide. Call 888-509-3213 to get a free, no obligation to buy price quote on interstate moving services.

Get specific information

If your mover arrives late, they will have inconvenienced your schedule especially if you had a tight moving plan. Ensure that you are firm on the information and answers that you will be seeking from the mover. You do not want a case where the company cancels the contract without moving a single item. As such, you need to be specific on the estimated arrival time.

Use that time to finalize your packing

The arrival of your mover at a time later than agreed can come as a blessing in disguise so use the time tie up any loose ends. Perhaps, there were utensils that you used last night and did not get the time to wash them –this is the ideal time.

Rearrange your schedule

At times, the delay can extend to the following day and you must ensure that you confirm with your moving company the exact arrival time. In case of more than 12 hours, it is important to rearrange your schedule and factor in other activities that are urgent. If you cannot wait another day, communicate to your mover and let them know of your intentions to cancel your moving contract.

Getting a reliable moving company can save you last minute rescheduling of your move. In addition, you need to have a clear contract that stipulates the expected time of arrival and any allowance, as well as lays out guidelines on what to do in case the mover is late by a certain number of hours.


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Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.

Email me - info@a1autotransport.com


Testimonial
Mylene Rutllant
It’s my number one pick in auto shipping to this day.
★★★★★

Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.

And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.

The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.

When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.

Testimonial
Luis Rodriguez
You have my full support and recommendation!
★★★★★

I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.

The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.

They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?

So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!

If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.

I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!

The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!

Testimonial by Cristine Benoit
Cristine Benoit
I can safely say this is a legit company that will get the job done.
★★★★★

There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.

After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.

Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.

By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.

Testimonial
David Osallo
We give A1 Auto Transport a big 10 out of 10!
★★★★★

We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!

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Boca Raton, FL 33487
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NO. 021869F
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