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Moving is not only a very stressful time, there are just tons of different moving parts that all need to be coordinated. There is so much to do, and such a short time in which to do them all. One of the best ways to make sure that you cover all your bases is to ask the most important questions of your potential movers. With that in mind, here are some of the top questions you want to ask.
The most important question to start out with is how long the company has been operating. Obviously, the longer, the better. You want to choose a company that knows what they are doing and also one that makes you feel comfortable. Always check out their background as thoroughly as you can; the Better Business Bureau is a great resource for that.
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Certainly, references are not everything, but they help. How fast and ready the company is to give you solid references is also a great indication of the type of service you can expect from them. Call them, see what these references and former customers tell you. Also, check out the American Moving and Storage Association for more details.
There are actually several questions you might want to ask related to the fees charged by a potential moving company. Ask them what their estimate would be for handling your move, but also bear in mind that an online estimate is not nearly as reliable as when the company physically comes out to conduct an in-person estimate.
Other types of question to ask related to money:
With the answers to these questions, you can determine in what direction you need to go next.
Obviously, you want everyone to be safe. You also want to ensure your new home is protected on moving day. So, ask them how they plan to safeguard against damage to walls and the carpet or floor. You want to understand what techniques they use and the types of protective coverings they use.
Another interesting question to ask is whether or not they provide workers compensation. This is big because if the company doesn't do this, you could potentially be held liable for any injuries they might incur. Also, ask them how they handle any damage claims and what type of insurance they have...and what type and amount of coverage extend to you personally.
Asking these questions will certainly put you on the right track for your move. In fact, you can even use this as a quick guide or checklist to ensure that you know all of the most basic information regarding your movers.
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.
Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.
And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.
The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.
When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.
I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.
The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.
They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?
So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!
If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.
I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!
The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!
There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.
After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.
Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.
By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.
We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.
We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!
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