The Qualities of a Successful Auto Transport Company

Deliver Your Vehicle Stress Free

Compare our rates to or from: any location in the world

  • Deliver Your Car Stress Free and Have Peace of Mind
  • Licensed, Bonded and Insured Carriers Near You
  • Award Winning Service, Always on Time

Trusted By:Trusted By Seals

Auto Shipping Free Quote Calculator

Or Call Us:

There are so many auto transport companies out there, that trying to choose one can be a bit difficult. But the fact remains that the auto transport companies that last are the ones that share certain qualities and characteristics in their operations. All auto transport companies are not made equal, and if you spot the following traits in one, you'll know that you most likely have a winner:

A Fair and Honest Price

An auto transport company that is successful will offer fair prices. They won't try and swindle customers and barrage them with hidden fees after the fact. Instead, they are transparent and honest right from the very beginning, offering prices that are beneficial to everyone involved. These type of companies think long-term. While they may not make as much per individual customer as an auto transport company that charges more, they make up for it and then some in volume and repeat customers.

A Good Insurance Policy

A successful auto transport company will provide its customers with a comprehensive insurance coverage that will protect most aspects of their car shipment, in which the car's safety is guaranteed. Furthermore, this type of company should also have all of its official insurance documents available, either on their website or immediately available upon customer request.

A-1 Auto Transport ships worldwide.

Get a free, no obligation to buy, price quote for your shipment.

Get my free quote now

or call us to do it for you:

Great and Professional Staff

Their staff members not only have to have the correct certifications, but they also need to be professional in their behavior. They should be following all of the protocols without taking any short cuts and should treat each car as if it were their own.

Excellent Customer Reviews

A successful auto transport company will also have excellent customer reviews. This will become evident on a website such as the Better Business Bureau, which is located at www.bbb.org. These customer reviews should talk about their services, their timeliness, whether or not the car arrived in optimal condition, and their customer service. A legitimate, successful auto transport company will have a plethora of positive feedback.

Exemplary Customer Service

They will also provide exemplary customer service, with a telephone number in which you can speak to a person, preferably 24 hours a day. You should be able to ask any question that you want about auto transport and expect to receive an answer that is clear and detailed. Exemplary customer service means being patient with a customer if the customer doesn't understand something.

An Easy to Navigate Website

Some auto transport companies seem to have websites that looked like they were designed in 1996 when the internet was still in its relative infancy. A successful modern auto transport company will have a website that looks the part and is clear to navigate, with instant price quotes being offered and all of its services being clearly laid out.

If you think about it, the above qualities should be the norm, rather than the exception, but you'd be surprised at how often this simply isn't the case. Keep a look out and make sure that you chose the right auto transport company in the future, such as A-1 Auto Transport!


Share this content on social media
for a chance to get up to 15% off your next shipment.
Copy link

Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.

Email me - info@a1autotransport.com


Testimonial
Mylene Rutllant
It’s my number one pick in auto shipping to this day.
★★★★★

Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.

And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.

The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.

When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.

Testimonial
Luis Rodriguez
You have my full support and recommendation!
★★★★★

I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.

The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.

They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?

So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!

If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.

I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!

The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!

Testimonial by Cristine Benoit
Cristine Benoit
I can safely say this is a legit company that will get the job done.
★★★★★

There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.

After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.

Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.

By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.

Testimonial
David Osallo
We give A1 Auto Transport a big 10 out of 10!
★★★★★

We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!

Visit our social, and see for see what our clients saying about us

Ship Your Vehicle With A-1 Auto Today
Get an instant free Quote Now

Or Call Us Today and Speak to Directly to Our Sales Team:

Our Partners:

Better Business Bureau Accredited
FMCSA Member
INC. 500 Member
VeriSign Secured
AMSA Member

A-1 Auto Transport is a disclosed agent for the following shipping companies:

Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus drive
Edison, NJ 08837
NO. 17858N
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
Copyright © 1988-2021, A-1 Auto Transport - All Rights Reserved.