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Moving agents can make the seemingly intricate and complicated process of moving run much smoother. They handle all the logistics and can even act as a liaison between yourself and the moving company you have hired. While you can use these agents for almost any type of move, they are critical to the success of long distance moves, especially international moves. Knowing the differences between each type of moving agents can be very helpful.
The Booking Agent
This is the first type you are likely to encounter along your moving journey. They could actually be someone at your moving company or a third party working independently. They will inform customers about all the moving services available, offering estimates for those services, and even starting to complete the pre-moving paperwork.
Essentially, this agent will set up the first parts of the move. They work with you to help establish firm dates and times for conducting the move. They also assign duties to the moving crew.
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Your Origin Moving Agent
The origin agent is involved with the process of picking up your things at the old home or location. In many cases, this may be an extension of the booking agent, although they can also be different people. Some of there duties include:
- Working with customers to settle the cost
- Helps to determine method(s) of payment
- Prepares bill of lading and other paperwork
- Sets the time frames for packing, loading, shipping, unloading, and unpacking your items
- Make storage arrangements, if needed
- Advises the booking agent and company customer service reps to help handle disputes
Destination Moving Agent
Think of this moving agent as the primary person responsible for having everything get to its proper place, i.e. the destination. In the case of a long distance or international move, their services are exceptionally valuable and will include hiring a crew to unload everything off the truck (in many cases this may actually require a different crew then did the loading itself).
They will also handle the additional storage arrangements and mediate any disputes arising at the destination. That means getting your items from the storage facility to the new home. They also close out the move by taking care of the paperwork after everything has been safely delivered and unloaded.
This person would only be needed in rare circumstances since they deal the transportation of goods by ship. They could be particularly helpful, however, in the case of an international move to an island or location inaccessible via truck or general aviation traffic. Basically, they would handle the arrangements for getting your items on and off the boat and then coordinating with the other agents to ensure local delivery in a timely fashion.
Whatever types of moving agents are used, they are here to help ensure everything goes as smoothly as possible. By acting as liaisons on your behalf, they are here to work for you.