The ProMover program was launched back in 2009 in an effort to help customers have the peace of mind they deserve when hiring a moving company to help them. Obviously, anytime you are trusting a business with your precious possessions things and be stressful. However, knowing that your chosen movers have agreed to such a designation and uphold high-quality standards should make you feel much more trusting and help you to relax.
What Is The ProMover Program
The primary goal of this program, which was created by the American Moving & Storage Association (AMSA), is to fight the spread of moving companies that are only out for themselves, scamming their customers out of money and possibly even their possessions.
In order to be accepted into this program, a moving company must undergo an extensive review and investigation. This includes any and all felony convictions, a verification of the company ownership, and a strict review of the company website for any kind of false advertising claims. Of course, they must also agree to uphold all of the FMCSA and STB regulations as well as the AMSA code of ethics.
Easily Identify Qualified Moving Companies
This does make it more easy to identify a good, reputable mover and avoid a company who might not be quite so upright. The program is also there to help customers receive the answers they need to any pertinent questions and putting their minds at ease during what is no doubt going to be a very stressful and hectic time.
Ways To Avoid Moving Scams
Here are also a number of ideas for how you can avoid falling victim to a moving scam:
- Check the track record of the company—This can be easily done through a number of resources. The Better Business Bureau allows you to look up this information on their website. There are also a number of sites that keep track of known scam moving companies. You can also examine the information found on the government FMCSA website for further information.
- Get an in-home estimate—Always do this before you even consider signing anything or hiring a moving company. If they refuse to do this, that should give you a good idea of the type of customer service they would end up providing for you. It could also be a sign they will give a lowball estimate and then jack up your price on moving day, once your items are in their truck.
- Have everything documented—Every professional moving company will be sure to have everything well documented and provide you with copies of all paperwork. Should this not be the case, then you really want to move on and find a company that will.
Written By:Joe Webster
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.