Questions To Ask Your Pet Mover Before Hiring Them

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What is the Questions To Ask Your Pet Mover Before Hiring Them?

With many companies coming on board every other day claiming to have the credentials and expertise to move pets, it is becoming difficult to identify the best-suited pet moving company. Nevertheless, the most important thing for any pet owner is that their dog or cat reaches the destination safely and in good health. To ensure this, you have to hire the services of a professional. The only way to be sure that you are indeed dealing with experts is by asking as many questions as you need to.

Questions To Ask Your Pet Mover Before Hiring Them

Below are some that you can start with:

Are you a member of IPATA?

The international Pets and Animal Transportation Association (IPATA) is the organization mandated to deal with matters related to the relocation of pets. It is a network of concerned pet shippers founded to offer professional and competent pet shipping services in America and around the world. Hiring a member of this team will guarantee you care and proper handling of your pet.

How long have you been transporting pets?

Years of service will tell you the experience a pet company has. You need an experienced person, who has been through the transformation in the industry. This is someone who understands the challenges that come with the business and is able to offer solutions. Ultimately, the more years a pet company has been in service, the better.

A-1 Auto Transport can help you move your household goods nationwide. Call 888-509-3213 to get a free, no obligation to buy price quote on interstate moving services.

What licenses do you have?

Different countries have specific requirements you need to satisfy in order to offer pet transport services. In the US for instance, you must be a member of the USDA, a body that regulates pet transport business. Majority of other countries require a certificate of veterinary inspection. The company should be ready to comply with the requirements thereof.

What do you do with animals when moving overnight?

A professional pet mover should have transport facilities which will make the pet comfortable all through the move. There is less attention at night, and therefore you need assurance that your cat or dog will still be taken care of. How will their waste be disposed at night? Enough warmers must be availed, and the feeding program should be clear.

Will you give me references for people who have used your services?

A good service provider will be comfortable to provide a list of references and avail to you reviews from customers they have served before. Once you have the list, randomly contact some and hear their experiences. You will be a better judge.

What about your staff?

Inquire about the history and the qualifications of the staff involved in the moving. How long have they been moving pets? Do they have any specialized training? Asking such insightful questions will enable you make a better decision.

The fact that we value our pets so much makes the pet moving business a very delicate undertaking. A mover should be able to convince you that your animals are safe in their hands. Ask the questions but also trust your instincts.


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Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.


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It’s my number one pick in auto shipping to this day.
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Due to the nature of my work, I must relocate every couple of years to where my company needs me. Because of this, I’ve tested several moving and auto transport companies over the years.

And my choice in terms of auto transport has to be A1 Auto Transport. It’s in the name, but also in the quality with which they do their jobs. I’ve never had a problem with this company.

The only time my shipment was delayed was during winter when a snowstorm closed down all the major roads. And they still found an alternative and got my car delivered before roads got unstuck.

When I moved to West Virginia, they picked up my car the very day I called them. I like to think they take special care of me considering all the business I’ve sent them. I’ll continue to support A1 Auto Transport. It’s my number one pick in auto shipping to this day.

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Luis Rodriguez
You have my full support and recommendation!
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I considered selling my car when I moved to Washington. It was old and rusty, but I grew attached to it. So, I called a couple companies to transport it to my new home, but they both fell through.

The first one couldn’t decide on a schedule. He would constantly change the pickup date till I got frustrated and canceled. The second was insufferable, very rude on the phone, even worse in person.

They started picking a part my car asking me why I still have it. If that’s their opinion of my vehicle, how can I trust they’ll take care of it? If something happened midway, why wouldn’t they just blame it on the car instead of paying up?

So, I cancelled this company as well and turned to A1 Auto Transport. From the get go, they were very different from my past options. Their website was very professional and up to date, full of useful information. I requested a quote using their online form, and I got an email response within an hour. Surprisingly fast!

If I didn’t know any better, I would’ve thought they were lacking customers, but the email spoke for itself. In just one email, everything I needed to know was there, including a contact number I could use to get more information or confirm the transport.

I called and got things rolling. I was very pleased with the driver. He followed standard procedure and represented his company well. Can’t remember his name, but props to him!

The car arrived in Washington 6 days later in excellent condition. From what I understand, the transport was delayed a bit by a storm, but since the time window was 4-6 days from the beginning, I don’t really care. You have my full support and recommendation!

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Cristine Benoit
I can safely say this is a legit company that will get the job done.
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There are a lot of options for auto transport these days, which surprisingly makes it harder to find a good company. I received more than 10 offers to ship my car, but I couldn’t decide on any of them.

After doing some research, I got even more worried reading about all the scams and accidents that can happen. But, I have work to do and couldn’t afford to drive my newly purchased Mini Cooper all the way to Virginia.

Fortunately, I made the right choice with A1 Auto Transport. They are very good at their jobs. I spent more than an hour drilling Joe with various questions, and he never once lost his patience. He saw I was interested, so he bore with me until I was satisfied. The driver was also very courteous and my car was intact on arrival. I couldn’t have asked for more.

By the way, the price we first agreed on stayed the same. There were no delays or unexpected “surprises.” I can safely say this is a legit company that will get the job done.

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David Osallo
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We give A1 Auto Transport a big 10 out of 10! We chose them to move our car from California to Vermont, since we needed professionals.

We were abroad during the transport, so the transport was a bit tricky. The driver had to pick it up from storage on short notice and get it to its destination within at most 10 days. I was happy to note it arrived sooner. We got it 3 days early, right when we got home to pick it up. It made getting around way easier. Awesome service!

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Trans Global Auto Logistics, Inc.
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NO. 018191NF
CFR Rinkens
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Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
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Elizabeth, NJ 07201
FMC 22206
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Edison, NJ 08837
NO. 17858N
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1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
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