Questions To Ask Your Pet Mover Before Hiring Them
With many companies coming on board every other day claiming to have the credentials and expertise to move pets, it is becoming difficult to identify the best-suited pet moving company. Nevertheless, the most important thing for any pet owner is that their dog or cat reaches the destination safely and in good health. To ensure this, you have to hire the services of a professional. The only way to be sure that you are indeed dealing with experts is by asking as many questions as you need to.
Below are some that you can start with:
Are you a member of IPATA?
The international Pets and Animal Transportation Association (IPATA) is the organization mandated to deal with matters related to the relocation of pets. It is a network of concerned pet shippers founded to offer professional and competent pet shipping services in America and around the world. Hiring a member of this team will guarantee you care and proper handling of your pet.
How long have you been transporting pets?
Years of service will tell you the experience a pet company has. You need an experienced person, who has been through the transformation in the industry. This is someone who understands the challenges that come with the business and is able to offer solutions. Ultimately, the more years a pet company has been in service, the better.
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What licenses do you have?
Different countries have specific requirements you need to satisfy in order to offer pet transport services. In the US for instance, you must be a member of the USDA, a body that regulates pet transport business. Majority of other countries require a certificate of veterinary inspection. The company should be ready to comply with the requirements thereof.
What do you do with animals when moving overnight?
A professional pet mover should have transport facilities which will make the pet comfortable all through the move. There is less attention at night, and therefore you need assurance that your cat or dog will still be taken care of. How will their waste be disposed at night? Enough warmers must be availed, and the feeding program should be clear.
Will you give me references for people who have used your services?
A good service provider will be comfortable to provide a list of references and avail to you reviews from customers they have served before. Once you have the list, randomly contact some and hear their experiences. You will be a better judge.
What about your staff?
Inquire about the history and the qualifications of the staff involved in the moving. How long have they been moving pets? Do they have any specialized training? Asking such insightful questions will enable you make a better decision.
The fact that we value our pets so much makes the pet moving business a very delicate undertaking. A mover should be able to convince you that your animals are safe in their hands. Ask the questions but also trust your instincts.
Written By:Joe Webster
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.