Mercer

1. How To Ship Your Mercer
2. Insurance
3. Upfront Quotes
4. Door To Door Delivery
5. Options
6. Customer Service

How To Ship Your Mercer

After going that extra mile to find that classic Mercer, classic vintage car collectors will only trust a reputable car company to ship their car home.

With our company as your shipping partner, one will be assured of the following services;

Insurance

One of the things that set us apart from other shipping companies in the industry is our policy on insurance. While other companies in the business will only cover the basic minimum, we make sure all our vehicles are fully covered. In the unfortunate case of an accident or damage incident, we will walk the client through the insurance process, and make sure all the claims are met, and that their vehicle is delivered in the state in which it was found.

Upfront quotes

One of our company’s core values is honesty and integrity. We believe any company that claims to be trustworthy should be able to provide quotes for its services up front. We always go by this policy whenever we deal with a new client. We make sure to give them the full quote, including everything on offer, without any hidden costs. Our quotations are inclusive of insurance.

Door to door delivery

Many companies in the industry give their clients an option between having their vehicles delivered door to door or the terminal based system. In our company, we believe every single order should get the attention and excellent service it deserves. With that in mind, all our orders are delivered on a door to door basis. We believe this commitment is a sign that our customers will translate as an assurance of goodwill and satisfactory service.

Options

Customers can choose between one of three shipment options when they choose us. We offer open domestic shipping, where the carriers are open. These carriers can either have a single vehicle or multiple cars. Multi-carriers are especially ideal for dealerships. The second option is enclosed local shipment, where the carrier I closed, and typically only one vehicle is on board. The third is the overseas shipment option, which either happens through air or freight. In some cases, international shipments can happen through rail or road. All these shipment options come at competitive rates.

Customer service

After buying a new car, even when one has all the information about their shipment, handing over the vehicle to another company for shipment is a nerve wracking experience. We make sure the process goes as smoothly as possible. We give timely and useful communication every step of the way, treating every case uniquely and always responding to the needs of the client. We believe a lot of the problems that arise during a typical long distance shipping process can be solved through a steady stream of communication. If needed, we provide the shipment tracking details to the client so they can keep track of their vehicle and the delivery schedules.

Ours is a company committed to customer satisfaction and always delivering on its promises. We make sure all our shipments arrive safely and on time, and that our clients never leave with any complaints.