Reporting A Moving Service That Is Trying To Scam You
Imagine having loaded almost everything you own in a truck and then it disappears. This is a sad situation that has happened to many Americans who trusted a rogue moving company. While some of them may not necessarily disappear, the unscrupulous movers decide to hold your items hostage until you pay some crazy amount of money that was not originally in the contract you signed. If you ever find yourself in such a situation, here are the steps you should take;
Contact FMCSA ad BBB
The Federal Motor Carrier Safety Administration should be your first point of contact when dealing with a fraudulent moving company. This government body not only keeps a list of good and bad movers but they can also launch an investigation on the rogue company and bring it to justice.
Over the last few years, there has been cases where FMCSA has gone after such movers and actually closed them down after customers complained.
Call the cops
Ideally, when there is a contract between you and the mover, it becomes a civil case and cops cannot get involved legally. However, holding your stuff hostage amounts to theft and you should report it or at least file a police case because of insurance and future evidence.
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Go to MoveRescue.com
Apart from government agencies, there are consumer-based agencies such as move rescue that help to expose unscrupulous movers. This service was formed by two big moving companies and it’s supported by big law firms so you will have great support and legal advice as you make a plan to get your stuff back.
Attorney General’s office
The attorney general’s office deals with a vast array of cases and they can really help with a moving scam. In order to succeed, you must file a report with the state’s attorney in both the state you are moving to and the one you came from.
Department of Transportation
In addition to the attorney general’s office, file a report with the department of transportation so they can investigate and close down the rogue movers. Since this is a very busy office, you will have to be patient and make a lot of follow-ups to keep the case alive.
Expose them online
The Better Business Bureau is one valuable agency to report such a case. While they may not necessarily help you with your problem, the site will help many people to avoid that company in future by listing it on their list. Other similar sites include MovingScam.com, The Rip-Off Report and local media including Facebook and twitter. You can visit these agencies websites for more information on reporting such cases.
The best way to protect yourself from a moving scam is to do your homework first before you hire a company. Even though there are many agencies that can help you recover your household goods, this might take a really long time and cost you money. So better take preventative measures that keep you safe, not sorry.