How to Deal with a Professional Mover that is Trying to Scam You
Despite the many reputable moving companies out there, there are more than a few fraudulent movers who want to swindle clients out of their hard earned cash. The sad truth is that even with institutions like Better Business Bureau and FMCSA trying their best to regulate these moving scams, it is impossible to catch them all. Some cases go unreported and those who get caught can just apply for new names. That means that the only guaranteed way to protect consumers from moving scams is to educate them. With the right education and awareness, everybody will be able to identify a scammer from a genuine moving company and know exactly what to do.
Here are some free tips to deal with fraudulent movers trying to scam you;
Ask for their licensing information
All movers must be registered and licensed by the Federal Motor Carrier Safety Administration and given a USDOT number. Ask for their registration number on FMCSA and on Better Business Bureau. If they are not registered or licensed, they will come up with an excuse and you won’t see them again.
Ask for five references
Good companies that have been delivering quality service have a plethora of pleased clients who are willing to speak on their behalf. However, a fraudulent company will struggle to find two leave alone five references to speak for them. Do not settle for less and don’t agree to give them time to look for those contacts because they should be readily available.
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Give your lawyer the contract
One thing that fraudulent companies count on is that the client won’t understand all those big words in a contract or even read it. Whenever the company gives you a contract or some papers to sign, tell them you need to show it to your lawyer first before signing. Their response to that will tell you whether or not they are legit.
Visit the business premises
Scammers can paint a wonderful picture of what they do and what they will deliver. To fall for this, ask them where the company is and pay them a surprise visit. You will notice the lack of branded trucks or other vehicles and a complete lack of branding everywhere.
Pay with credit card
The scammers will most likely ask you to make a deposit before the move. If you absolutely have to pay, tell them that you will only pay via a credit card and not cash because that transaction can be cancelled. There will also be a paper trail of the transaction to expose them and they will try to avoid that.
To avoid being scammed, in all your dealings, listen to your gut. There must be something that doesn’t add up or looks strange and you must never ignore that small voice no matter how small it is. A good moving company will be transparent and straight in all their dealings so there will be nothing to suspect.
Written By:Joe Webster
Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing.
After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood.
With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.