Finding Movers Who Offer Good Customer Service

Deliver Your Household Stress Free

Compare our rates to or from: any location in the world

  • Deliver Your Home Stress Free and Have Peace of Mind
  • Licensed, Bonded and Insured Carriers Near You
  • Award Winning Service, Always on Time

Trusted By:

House Moving Free Quote Calculator
Finding Movers Who Offer Good Customer Service
Finding Movers Who Offer Good Customer Service

How to Find Movers Who Offer Good Customer Service?

Many people fail to realize that when they hire a mover, it pays to search for a company that provides good customer service. You simply must do your research if you want to find a moving company that is qualified and capable of pulling off your move without any additional problems. Believe me, moving is difficult enough even when everything goes according to plan. With that in mind, here are some tips and ways to find movers who offer good customer service.

Do Your Research

There are definitely ways to find out much information about a moving company. For starters, if the company engages in interstate moves (between two or more states), they must be registered with the Federal Motor Carrier Safety Administration. This government agency provides tons of resources and information that will be helpful in your move.

Also, consider using conventional sources. The Better Business Bureau is a great resource. Plus, you can even contact past customers of the moving company and maybe even find testimonials or complaints and reviews online.

A-1 Auto Transport ships worldwide. Click Here or call to get a free, no obligation to buy, price quote for your shipment.

Proper Documents & Paperwork

Whenever you are considering hiring a moving company, they should be able and willing to provide you with a few key pieces of documentation. This includes:

  • Your Rights and Responsibilities When You Move: This was created by the FMCSA and is designed to inform you of everything required by the moving company. If you are moving out of state, then the company must provide you with this booklet. If they refuse, or are unable, then they are already breaking the rules. Not a sign of good customer service.
  • Bill of Lading: This is the actual contract between you and the moving company. It lays out all the terms and agreements of the move. Always read through this document in its entirety before signing. If you don't understand something, ask. Point out anything that might be incorrect so that it can be fixed.
  • Inventory List: This is exactly what it sounds like—a list of everything that will need to be moved by the company. It is basically an inventory of all your possessions and household goods that will not be taken with you in the car or your personal vehicle. It is also what will be used to assess if any items are damaged or missing after the move is completed.


Find out the general procedures and policies in place with the move, in order to assess whether they are going to be customer centric or not. Learn how they are going to ensure that your goods are kept safe, how they will protect your home during the move-in and move-out, and what their claim process is in case there is any damage or lost items.

Joe Webster
Written By:Joe Webster
Connect with Joe Webster on facebookConnect with Joe Webster on linkedin

Joe Webster began his journey in the auto transport field by attending the University of Southern California (USC), where he graduated with a Bachelor of Business Marketing. 

After college, he started his career in the auto transport industry from the bottom up and has done virtually every job there is to do at A-1 Auto Transport, including but not limited to: Truck Driver, Dispatch, Sales, PR, Bookkeeping, Transport Planner, Transport Manager, International Transport Manager, Brokering, Customer Service, and Marketing. Working with his mentor Tony Taylor, Joe Webster has learned the ins and outs of this industry which is largely misunderstood. 

With over 30 years experience in the industry, we've been helping people ship their vehicles, motorcycles, RV's, heavy equipment, household goods and more across the country or overseas without a hitch. Ask us anything.

Email me -

Ship Your Vehicle With A-1 Auto Today
Get an Instant Quote

Or Call Us Today and Speak to Directly to Our Sales Team:

Our Partners:

Better Business Bureau Accredited
FMCSA Member
INC. 500 Member
VeriSign Secured
AMSA Member

A-1 Auto Transport is a disclosed agent for the following shipping companies:

Trans Global Auto Logistics, Inc.
3401 E Randol Mill Rd
Arlington, TX 76011
NO. 018191NF
CFR Rinkens
15501 Texaco Avenue
Paramount, CA 90723
NO. 013055NF
ABC Worldwide LLC
2840 NW 2nd Ave #105
Boca Raton, FL 33431
NO. 025472F
CSI Logistics
435 Division Street
Elizabeth, NJ 07201
FMC 22206
Intl Cargo
45 Campus drive
Edison, NJ 08837
NO. 17858N
ShipYourCarNow LLC
1160 South Rogers Circle Suite 1
Boca Raton, FL 33487
NO. 025646
Merco Air & Ocean Cargo, Inc.
6 Fir Way
Cooper City, FL 33026
NO. 021869F
Copyright © 1988-2021, A-1 Auto Transport - All Rights Reserved.