Zen Auto Transport is a vehicle shipping company based in the US. The shipping company is
registered to operate by the FMCSA under the USDOT number 2628516 and MC number
914438. The carrier is independently owned and run. It offers vehicle transport services to any
location in the United States, including to Alaska and Hawaii.
Zen Auto transport transports SUVs, sedans, vans, pickups, trucks, motorcycles, golf carts,
heavy hauling machinery, and luxury cars. They do so via open-air transport, enclosed
transport, expedited transport, and luxury transport services. The shipping company mainly
provides door-to- door delivery services and interstate trucking services. They do, however, also
provide port-to- port transport services.
The carrier is operational every weekday, from 8 am to 5 pm.
Zen Auto transport has received rather mixed reviews from transport critics. It has a 2-star
rating on transportreviews.com. The auto carrier is praised for its punctuality. However, its
service delivery has been greatly criticized. Previous clients complain of damaged goods, hiked
prices, and poor communication from the company.
For any additional information, clarifications or inquiries, you can reach the company directly
via the contact information provided on this page.
- user1 reviewed 5 months ago
SCAM SCAM SCAM
We purchased a vehicle off of a auction website and on February 7th we posted that the vehicle is readily available for pick up on a website called ” Central Dispatch”. Minutes later we received a call from Zen Auto Transport and we agreed that they’d pick up my vehicle from California ($40,000 BMW X5) and deliver it to New York for the price of $1,200 CHECK ON DELIVERY , and that it’d be delivered within 10 days. On February 17th we gave them a call asking where the car is and they told us the delivery will be late. On February 19th we called again and they told us the vehicle will not be delivered until we give them a full payment with cash through Wells Fargo,stating that they will not accept check or certified check , even though we must pay on delivery COD $1,200 check, of which we have a contract agreement for, so we drove an hour from our location to the bank to wire the money to them on the 19th of February. Zen auto group told us that once they receive the cash ( we have a receipt) they will deliver the vehicle same day (4 hour drive) under any circumstance, between 3 to 5 PM. That morning they receive the cash and we call them later same day asking when we will receive the vehicle, and they told us they don’t know and that the vehicle is no longer on schedule for delivery, and that they want us to drive to them and pick up the vehicle. We have tried to resolve this issue, asking for an adjustment for incomplete work, and they declined. In the end we had to hire another tow truck, to bring the vehicle here, which they wouldn’t help us pay for. The customer waiting for the vehicle scheduled for delivery has canceled his contract with us, and he has received his refund, and we lost the deal due to this company. This company is a scam and i advise all others to stay away from it. They held our vehicle as hostage, received full payment in advance, and declined to finish the job once receiving payment. We want a refund. AND CAR WAS DAMAGED (REASON THEY ASKED FOR MONEY UPFRONT AND REFUSED TO DELIVER) SASHA IS THE WORST PERSON I SPOKE TO IN THE UNITED STATES, THEY THINK THEY’RE STILL IN RUSSIA! PLEASE DO YOUR HOMEWORK BEFORE YOU CHOOSE THIS COMPANY. WE WILL SEE THEM IN COURT!
- user2 reviewed 6 months ago
My vehicle was recently transported from Virginia to California with Zen Auto Transport. Upon receiving my vehicle, I immediately realized that some of my personal belongings were missing from the vehicle. When questioning the driver about this, he immediately became very defensive and then proceeded to pull one of the missing items from his truck. He then proceeds to tell me that he doesn’t know where my other items were and that someone took them from the trunk of my car. Considering that there was no indication of forced entry of the vehicle, either the vehicle was left unlocked and someone took my items or your driver stole my personal property. Why wasn’t my car locked? If my items were taken from the trunk of my vehicle, as the driver stated, but they caught the thief and retained possession of one of my items, why wasn’t I notified of this event? Furthermore, it is completely unacceptable that the first that I hear of my missing belongings is when I open my trunk to discover my items are no longer in my possession.
- user3 reviewed 1 year ago
The team on the ground is highly skilled and will keep you updated while on the move. They ensure that your automobile is insured so you have no reason to be worried. Zen Auto Transport is a company I would recommend to any mover across the US.
Jerry (SF, California)
- user4 reviewed 1 year ago
I wanted my motorbike moved to Hawaii, every company that I contacted declined and others charged me expensively. I approached Zen Auto Transport, and they picked up the issue. It was picked and dropped at my doorstep. The bike was carefully handled and delivered safely.
Zack (Kapaa City, Hawaii)