One Way Van Lines LLC Reviews

Domestic USA & International House Moving
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4.20 (32 reviews)
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One Way Van Lines LLC is a full service mover. It is located in Dundalk, MD. The company was started with the hope of making every move not only successful but also fun. The company takes pride in having an experienced team of experts who work with the clients from the point of preparing a quote up to when they are fully settled in their new home or office.

One Way Van Lines LLC is a specialist in the provision of high quality services. It engages in corporate and residential moves. Apart from the moving part, the company offers full packing services to its clients. Its services are available to people moving across the street, those moving across the state, as well as internationally.

One Way Van Lines LLC provides its services all days of the year inclusive of holidays and weekends. The company has an active customer care team that operates 24/7 all year round, responding to clients’ enquiries. In case you are in need of a reputable mover use the contact details on this page to get in touch with a representative of the company.

 
Do not hire this company.
0.5
  • user1 reviewed 2 months ago

One Way Van Lines is unprofessional, unresponsive and will try to pile on extra charges.
When loading my belongings into the truck at pick-up, the team did extra packaging (bubble wrap, etc) that they then charged me for. They did not ask me if I wanted to do that (even though I was present the whole time) and I assumed it was a part of the moving/packing estimate I’d negotiated with the company. When I was charged an extra $325, the company representatives refused to discuss any solution. I was told that it was my word against that of their employees and “there was nothing they could do”. After multiple attempts to call and email the manager, I filed a claim with my credit card to refuse the charge. Only THEN did I get a prompt reply telling me that I couldn’t file a claim for damages while I still owed them money.
And yes, my belongings were damaged. Multiple boxes squished (even those clearly marked fragile) and two bookcases cracked/shelves broken.
In addition, despite multiple requests for an estimated arrival, I received only 6 hours’ notice of delivery and had to leave work early. The truck traveled from Baltimore to Kansas City, leaving what most would assume is plenty of time to update me that the truck was on its way and to estimate an arrival day. Yet I received ZERO communication until the day of.
Do not hire this company.

Elise Hoover

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Nice team to work with!
4.0
  • user2 reviewed 2 months ago

Movers were fast and professional! Showed up on the appointed time and packed everything well. The move ended up stress-free and comfortable. Would use this company again!

PIUS COLEMAN

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Super fast delivery!!!
4.0
  • user3 reviewed 3 months ago
  • last edited 3 months ago

These guys were very active!!! They packed everything well and were on time also. The delivery was superb!! Very quick!!! Wouldn’t hesitate to recommend them to my family and friends.

John Pilcher

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Wonderful experience!!!
5.0
  • user4 reviewed 3 months ago

Best moving experience!!! SO FAST AND PROFESSIONAL!!! Packed a 3-Bedroom less than 4 hours is absolutely wonderful! I can’t thank these guys enough for saving my time.

Chaska Cheveyo

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Good working team!
4.0
  • user5 reviewed 3 months ago

If there’s a need to move again in the future, I’ll meet the ONE WAY VAN LINES to do it for me. I used them for the first time and there were amazing going with. The crew is so experienced and handled my things properly. Hope to use again!

Jedtrune Wilson

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Realiable Company!!!
5.0
  • user6 reviewed 3 months ago

The team was great and worked hard to make my move a reality. The driver was also great as he drove carefully and protected my fragile items. I can’t thank them enough.

Frank Epelem

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Nice team to work with!
4.0
  • user7 reviewed 3 months ago

Movers were fast and professional! Showed up on the appointed time and packed everything well. The move ended up stress-free and comfortable. Would use this company again!

PIUS COLEMAN

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Great service
5.0
  • user8 reviewed 3 months ago

Generally, shifting to another location is really a major problem but I’m excited that my family and I didn’t experience many worries. I just got the difficulty as I was looking to get the Customer Service online as it took them quite a long time to reply to my calling. Thereafter, other steps just weren’t so difficult. The amount was basically fine as well as loaders and other employees were also fantastic to work with. Our stuff was received within the designated time frame in excellent condition as well. I recommend this company!!!

Emily Cooke

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Fair service!
3.0
  • user9 reviewed 3 months ago

The Customer Service staff didn’t respond for about an hour when I called for clarification. The loaders were good at work and they arranged my stuff professionally. They loaded and unloaded my furniture carefully and I recommend them for the good work done. But needs to improve on the CS department.

Christina Fisher

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So far so good!
3.0
  • user10 reviewed 3 months ago

They worked hard but did not keep to their time. They were late and did not start packing on time. I was only impressed by their carefulness and hardworking. The driver also drove well to protect my breakables.

Terrance Motz

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