IK Transportation is a motor vehicle transportation company based in Westfield,
Massachusetts. The company was started in the year 2010 and has listed their principal contact
person as Ilya Khotsin. They ship vehicles nationwide across the United States.
The company deals in the shipping of all types of motor vehicles including cars, trucks, SUVs,
RVs, and motorcycles. They have both open-air carriers and enclosed carriers, incorporating
door to door service for both. They have free storage at their storage facility for their repeat
customers, meaning that you can store your car there for a few days before picking it up. They
also allow their customers to deposit their cars at their facilities 5 days prior to the
transportation dates. They do not have any fleet details listed and the amount of their
insurance coverage is not listed either.
IK Transportation does not have a website. In fact, their entire online presence is spotty. They
are listed on the business Platform BBB but the details provided are very limited. They are rated
at an average C, which is as a result of their reluctance to respond to one complaint.
The company can be reached through the contact information provided on this page.
- user1 reviewed 4 months ago
I am astonished by all of the good feedback because I am so disappointed with my experience. I have been trying to get ahold of IK Transportation since they shipped my vehicle, and after TWO WEEKS they still haven not responded to my email/phone calls/voice mails. They put an extra 124 miles on my car, which is even outside of their terms and conditions (line item 28, which states that they can put an additional 100 miles on your car in case of “emergency”). Not only was my car dropped off with no mention of the extra miles (I was the one who discovered it; check your miles!), but the interior on the drivers side was completely filthy. It was apparent someone drove my car with zero regard for the owner. There was mud and dirt everywhere. I expect the exterior of my car to be filthy, since it did go across the country, but there is absolutely no reason why the inside should have been treated the way that it was. I am not new to shipping a vehicle; this is my 4th time using a shipping company, and this is by far the worst experience I’ve had. I would have given the company more credit if they had tried to contact me, but they haven’t even returned any of my calls or email since they dropped it off.
- user2 reviewed 1 year ago
Their quality of service has made me become a loyal client of theirs. IK Transportation always impress me each time they handle my request. I also enjoy their temporary storages services, offered for free, when I am unable to pick up my car within the expected time.
Peter (Montgomery, Massachusetts)
- user3 reviewed 1 year ago
My friend urged me to check out IK Transportation when I was on the hunt for a reliable mover. They helped me to transport my vehicle in the most efficient manner and offered quality services, from start to finish. I would also urge you to check them out.
Georgina (Westfield, Massachusetts)