Golden Valley Van Lines Reviews

Domestic USA & International House Moving
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1.25 (4 reviews)
855-246-6687855-246-6687

Golden Valley Van Lines is a full-service local and long distance mover that has its offices at Ojai, CA. The company takes pride in being the golden standard in the moving industry of America. It has remained popular and everybody’s favorite due to its excellence, dependability and honesty when it comes to service delivery.

Golden Valley Van Lines is a reliable provider of diverse full moving services in California and the neighboring areas. Unlike most other companies, Golden Valley Van offers door-to-door services to its clients. The company’s moving solutions include standard service moves (disassembling and reassembling furniture, blanket wrapping and padding of furniture, loading and labor), full service moves (full packing), specialty packing and crating services, and additional storage services. In addition, the company is always flexible to accommodate any additional stops and pickups during a move.

Golden Valley Van Lines is a certified ProMover. The company’s services are accessible throughout the year. If you are looking for a premier mover that takes care of you and your belongings, get in touch with their customer care team today. You can do this via phone, fill the website contact form, or visit their local offices at the physical address listed on this page.

 
Very upset customer
  • user1 reviewed 1 month ago

Never go through this company to move your things!!!!!!!!! I mean never they break your things and steal your items from boxes packed up, they loose your stuff and then tell you they will settle for 200 dollars and that’s it, so if you want your stuff don’t go through this company you won’t ever see your stuff again.

Lucy

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Lists, Thieves, and Scammers
1.0
  • user2 reviewed 3 months ago

***Update: 4 months of requesting delivery, and I was finally told I would have to go get myself from a storage unit and now pay $4800. All the boxes were stacked on my tv, which was shattered. Half of items were missing. They claim they lost a pallet and would search. It was NEVER found and my pool cues were stolen from a bundle that did arrive. The boxes marked “FRAGILE” were tossed in pile and items were broken. They finally promised a refund of $480, and gave insurance claim information. No one called back. After months of hounding, they sent check for $240 that bounced. They reissued, and it went through. The remaining $240 check bounced. As it turns out, they’ve been investigated many times and their solution is to change name slightly: “Golden Van Lines, Inc.” becomes “Golden Van Lines, Inc” or “Golden Van Lines Inc”. It has been going on for years and they create fake positive reviews for BBB and online sites.****

Initially I sent out my information for quotes and this SEEMED the best. I measured all items and there was no surprise for furniture. I was quoted $1400 for my furniture and 20-30 boxes. I added 20 boxes and it became $3400. To my satisfaction, that has still not been explained. And I called for 2 weeks upon upon rechecking my destinatination before I spoke with a previous contact. They then cancelled pickup and I had to deal with very unhappy landlord who thought I’d be out 3 days earlier.
To date: I still do not have a scheduled move-in, and the only reason I’m “supppsed” to get one is because I kept calling and my texts were ignored. Weeks later and I still do not have a date for a moving company that costs MORE than the rest. I really am willing to pay to make this the last time I deal with them. We are now 3 weeks out from. When I first left a message.

I spoke to dispatch/manager last week, and 8 days later have no ETA. Make you’re own judements–and believe me, they’ll lie and defend. It still makes no sense for all furniture with 20-30 boxes to Florida to be $1400, and add NO furniture and 20 boxes to become $3400.

I still cannot get my furniture an I’ve been calling for a month.

NEVER! Use this company!!!!

Best of their customer service is to discredit the client instead of fixing. I already know the fun stuff they’ll say.

But facts are: I want my furniture, and I’m really doubting it shall ever occur.

Tamara Harrison

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NEGLIGENT! Do NOT use! They are Terrible.
0.5
  • user3 reviewed 4 months ago

Absolute worst moving service I have ever used. Not only were they no shows multiple times, but our boxes arrived wet and smashed, the movers were putting boxes marked “fragile” at the bottom of stacks of boxes marked “books/heavy”, one mover kicked our rug and a box off the truck. They lost a variety of things, including half our daughter’s bed and a new XBOX, which magically disappeared from the top of a box. It was actually insane how terrible they were, and the lack of accountability from the owner was deplorable. We had water and dirt inside of our well wrapped boxes. DO NOT USE!

Sara Williams

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Reliable mover
3.5
  • user4 reviewed 1 year ago

Golden Valley Van Lines is the most reliable moving company whose services I have ever hired. Fast and timely delivery, courteous, and friendly are some of the traits I can point out about this company. I am so grateful team Golden Valley!

Sylvester – San Diego, CA

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