Best West Express Reviews

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2.25 (2 reviews)
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Best West Express is a moving and storage provider. It is a locally-owned and operated business with its operations based in Roseville, California. The company services the greater Carlifonia region as well as the entire country.

Best West Express moves its clients across the country and from state to state. It offers these relocation services to both residential and commercial clients. In addition to these relocation services, the company offers packing and unpacking services, recyclable packing materials and supplies, crating and packing of fragile items and warehousing and storage services. The company’s storage facilities are climate-controlled, spacious and secure. These facilities are available for long or short term use. Additionally, the company offers free estimates as well as last minute moves.

Best West Express is a fully licensed and insured moving and storage company. If you would like to get in touch with them, you can do so via the mailing address and phone number provided on this page, as well as by clicking on the website.

MC #
MC-756916
USDOT #
2179810
 
(Best West Express-3017 Douglas Blvd Suite 300, Roseville, CA 95661)
0.5
  • user1 reviewed 6 months ago

(Best West Express-3017 Douglas Blvd Suite 300, Roseville, CA 95661)
We had a terrible experience! please STAY AWAY! (Do not use! If I could give minus starts I would. Worst experience ever.)

I wish I could give them ZERO stars. Hands down the WORST moving experience I have ever had. I am in the process of filing a claim for the missing(30% missing) and damage items (30% damaged)

The LOADING: The foreman pushed and pushed us. He made me promise to give ‘good reviews’ and ‘take care of his guys’. They shoved our stuff in boxes with no regard for value

The WAIT(source location) : Our stuff was supposed to be there the week after. It took TWO weeks, truck delays, and promise after promise that was never kept.

THE MONEY: The foreman started estimate again started ,bargaining back and forth to his manager and left place and again calling aking prices to include every thing stated work ( leads to frustration to customer )

THE DELIVERING: I paid to them for damaged and missing boxes. The WORST experience of my life!!! ,No responsiablity delivered the all invoices mentioned in list.

CLAIM PROCESS: By Default its Basic coveraing , only accept s mailing the claims forms (no email service submit the claim form )

CUSTOMER SERVICES: Very poor communicate back to customer ,Only Customer has to follow-up ,they have standard answers ex :working on /investigating/simply sending mail sayig “appologies damage and missing items standard mail.

VARAPRASADARAO ANDE

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no complains whatsoever
4.0
  • user2 reviewed 1 year ago

Best West Express saved me from a disastrous moving experience. After another moving company cancelled on me at the last minute citing vague reasons, I was stranded. I contacted Best West Express on a whim, and they were able to offer me a quote in real time. They handled my move with such great efficiency and professionalism. Their crew was in full uniform and was very personable. I will definitely recommend this company to anyone who wants a seamless relocation process.

Phillip – San Fransisco, CA

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