Cheap Moving Companies in Long Beach California
Are you tired of living in the same location all through? Pack your belongings and get ready for the big move. Unlike in the past, there are so many Long Beach, California cheap moving companies that are easy to access. However, does cheap moving services necessarily mean you will get quality moving services in line with your expectations? No. Sometimes, cheap is expensive. Some cheap movers do not keep their word of offering cheap quality services. A client ends up having stressful moments as he is provided with half-baked services.
So, is it the clients’ mistake for seeking out cheap moving services or is it the movers’ mistake for not keeping their word of efficiently providing a service? The answer is both, and this is why:
Mistakes made by movers that lead to customer’s dissatisfaction
Various mistakes which moving and storage companies make that lead to customers being dissatisfied and even leaving negative reviews include:
Not doing in-house estimate
Giving quotes over the phone only is a big mistake and will lead to customer dissatisfaction. It is because you will most probably overcharge the client and give high prices. The mover will be doing blind estimates because you do not know the number of household goods (for example, furniture) in the client’s house.
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It is advisable that you be courteous and visit the client’s house so that you may estimate the moving labor that is required. The commercial moving company should go with some of its trained staff that handles different tasks. For example, those who do the loading and unloading to determine the heavy lifting that will be required. Those who do the packing and unpacking to determine the number of boxes required. The drivers to estimate the departure time so that the client can arrive on time and also decide the number of moving trucks that will be needed.
With this breakdown, offering rates over the phone will fall short of good customer service.
Not understanding the needs of the client
Imagine a client need a full service moving and you provide a partial service moving? Or a client wants a residential moving service, and you go prepared to offer an office moving service? That is a disaster, right?
A professional moving company needs to understand what the client requires. This can be done by engaging the client with some questions. Will the relocation involve cross country moves or is it just a local moving? Remember, long distance moving have different requirements from short distance relocations.
Will the client require both moving and storage services during relocation? By getting this information from the client, the mover will be able to satisfy the client.
Mistakes made by you that lead to dissatisfaction
There are also mistakes that you as a client do that lead to you not being satisfied. They include:
Not checking if the moving storage company is licensed and insured
This is a big mistake on your side. What if damages occur? How will you claim a company that is not insured? Secondly, a company that is not licensed is a mover that can’t be trusted.
You do not expect your belongings to be secure with a moving company that is operating illegally.
Not doing some research before hiring
You need to know who will be offering you moving services. Are they affordable or not? Before you hire a mover, do some background checks. This involves checking their websites and reviews about them. Check and see what other people say about their moving and storage services to have a stress free experience on your moving day.
Also check if the company can handle the distance, for example, if it is an interstate moving as different licensing are required in some instances.
With this information, people in Long Beach California will be able to avoid mistakes when moving to their destination.
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