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I used Active Moving, Inc. last month to move within New York City and I have to commend their professionalism. All my household goods were padded well using blankets and they used shrink and bubble wrapping for the more fragile items. I had a hassle-free move thanks to them.
Fiona – Manhattan, NYC”
“I found active moving info from moving.com. I checked them out on BBB rating and other websites rating and they had decent ratings but unfortunately I can't give them a good rating for the following reasons. I recently moved from Jersey City, NJ to Morrisville, NC. I was initially contacted by Ivan Parks. They never came to my house to check out the stuff that I will be moving. I emailed Ivan couple of pics of my furniture and other stuff and he gave me an initial quote over the phone. After negotiation Ivan said the final price is $2600 which includes packing two mirrors and TV also including 1 flight of stairs. I specifically asked will there be any surprises and he said no. The $2600 will not change. I asked if I can use trash bags for my clothes and he said no problem. I did get other quotes from other companies and all of them were higher than Active Moving's. When the day of the moving came on July 4th, they came on time early in the morning and this guy named Alex came and looked at my stuff and he said he will have to call the office to get a quote because its a lot of stuff! The quote he gave me on the spot is $4600 and he won't charge me for the stairs! I was so shocked I lost the appetite to talk to Alex. I reluctantly agreed because I had join my office on the 8th. I asked when will I receive my stuff and Alex said most likely next Monday which is the 8th but there is no guarantee. They charged me $2300 on my credit card and said I will have to pay half when I receive my stuff. I called them on the 7th to get a status update and the lady on the phone said most likely on the 10th my stuff will arrive but someone will call me the day before the delivery. Wednesday came and then came Thursday and Friday, nobody called, nobody delivered. I called and the girl said our stuff is in the trailer and will be delivered by Friday. What BS! We were sleeping on the floor and eating on the floor. Thankfully wife brought 2 blankets and 2 pillows. My kids used 2 pillows and I brought 1 more from walmart for my wife and I was using a bag full of clothes as my pillow. We were so frustrated and miserable. Finally on Saturday the 13th Alex called and he said our stuff will be delivered the next day on the 14th. I asked where is my stuff and he said they are still in NJ. I just couldn't believe my ears! Finally after 10 days, two guys show up on the 14th around 9am and guess what they want their remaining balance of $2300 in cash before they start unloading. I said deliver my stuff and I will pay you. This guy said he can't deliver until he gets the money, its the company policy and he adds that his company is the best! I said no I'm the best because I'm paying you even before you moved in a single thing. So I gave them 23 100 dollar bills and they started to unload. the guy said they can only put 1 furniture only once and will not move them twice. After unloading they didn't want to re-assemble the bed and table. I said you guys have the screws and nuts and bolts and Alex said that you will re-assemble. The other guy calmed him down and finally both agreed to put my furniture together. My advice to any of you looking to hire Active Moving. Do no believe anything they say. Do not fall in their low price offer trap. Stick with a company that comes to your house and gives you an estimate. These guys should not be conducting any business and shouldn't be allowed to rip off general public.”
“They helped me transferring my mothers items to another state. The move went smooth and items arrived on time. I've already booked them for my move later this year. If you're in search for money for value balance this is the company to work with.”
“Nice and easy move from upper west side to downtown Brooklyn. 2 bedroom worth of stuff in less than 6 hours. No damages to the furniture. very friendly crew and sales rep. Recommend.”
“Excellent, friendly, efficient + professional service. Impressed by the knowledge of packers as well as office personnel regarding what could or couldn't be taken. Very prompt response to emailed questions. All team members - office + crew - polite, helpful, courteous + would highly recommend Active. They would be my first choice for my next move.”
“Active moving is absolutely the best moving company ever! We had so much stress with our closing but these movers made our move so much easier. I can't stop bragging about how great they were. Packing, loading, unloading was superb. Timing was great as well. Consider them for your move and you won't regret. Such movers are hard to find!”
“What a nightmare Unfortunately! Save yourself from this moving company! Our TV Was BROKEN during the transport to our new place. They wrapped it & pretended it was secure! Our digital Picture frame was DESTROYED. If I could give No stars I would. Ivan blatantly lied about the delivery date, it was horrendous. Every time we called they pushed the date back by a week. Once they arrived we paid for a smaller truck to be able to come into our complex. This was a relentlessly exhausting move with this company. Do yourself The Favor and save the Headache, and frustration you will deal with “Active Moving” I have moved multiple times and never experienced such CARELESSNESS with my belongings. It seems my things were bashed around in the truck like garbage. Definitely not worth a penny. There’s way better moving companies out there.. find anything else!”
“Today my husband and I used this company to move our belongings from an apartment to a newcondo that we purchased. John and his team were prompt and courteous and efficient making a difficult day all the easier. I'd recommend active movers to anyone and if heaven forbid we have to move again we'll use them again.”
“I want to say that Active did an amazing job with our move. Our house was really disorganized. We just had way too much stuff and we needed more room so they dealt with everything really carefully. They packed everything very effectively. As far as we're concerned Active Moving was worth every penny and we give them five stars any time.”
“Thanks to Alex and Vlad and the third guy (don’t remember his name) who helped me. They took so much stress off. Everything was done perfectly, all my stuff was taken care of. The furniture is in perfect condition, there wasn't even a scratch anywhere to be seen. They made my life so much easier and I'm so happy. Amazing team.”
